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Senior CSM — Onboarding, Renewals & Expansion

Orb, WorkFromHome

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A technology company based in San Francisco is seeking a Customer Success Manager to manage relationships post-contract signing, ensuring customer satisfaction and successful onboarding. The ideal candidate will have over 5 years of experience in high growth SaaS or B2B environments and excellent communication skills to engage with technical and non-technical stakeholders. You will also advocate for wider adoption of the Orb platform and collaborate closely with Product and Engineering teams. This role offers competitive benefits including unlimited PTO and comprehensive health insurance.
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