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Kelly

Bilingual Customer Support Representative

Kelly, Toledo, Ohio, United States, 43623

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Bilingual Customer Support Representative

We at Kelly hear you, and we're here for you! We're seeking a Bilingual Customer Support Representative to work at a premier client in Toledo, OH. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Salary/Pay Rate/Compensation: $20.00 per hour Bilingual verbal and written (English and Spanish) Required Onsite in Toledo, OH. Hybrid schedule. Contract opportunity with extensions. Why you should apply to be a Bilingual Customer Support Representative: Competitive pay rate with opportunities for skill development. Join a well-established, reputable company in the building materials industry. Work in a professional and supportive team environment. Consistent, onsite Monday to Friday scheduleno weekends required. What's a typical day as a Bilingual Customer Support Representative? You'll be: Providing quality service and support to internal and external customers via phone calls, emails, and web inquiries. Addressing questions regarding company products and warranties, ensuring timely and professional responses. Entering all inquiry details into the company's system accurately. Offering step-by-step instructions to customers for website navigation, warranty claims, and product information. Advising customers about new products and programs to promote brand awareness and drive sales. Following up with customers as needed and maintaining high standards in call quality, customer feedback, and adherence to schedule. This job might be an outstanding fit if you: Have a High School diploma or equivalent (associate or bachelor's degree preferred). Bring at least one year of experience in a customer-facing or high-volume call center environment. Possess excellent verbal and written communication skills, strong typing skills, and proficiency in MS Office Suite (Outlook, Word, Excel). Demonstrate strong problem-solving abilities, sound business judgment, and attention to detail. Thrive in a fast-paced, team-oriented environment and have experience managing multiple priorities. Are inquisitive, adaptable to change, and committed to personal accountability. What happens next? Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Bilingual Customer Support Representative today!