Inside Sales Representative-Remote Cytogenetics/Oncology (FISH Expertise Require
Remote Staffing, Chicago, Illinois, United States, 60628
Inside Sales Representative (ISR)
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. The Inside Sales Representative (ISR) is responsible for achieving and/or exceeding defined sales goals and business objectives within an assigned geographic regional territory, national sales team, and/or marketing campaign and is an active participant and collaborator within those assigned sales organizations in order to achieve common goals. The ISR communicates and collaborates daily with all members of the assigned team. The ISR also routinely works with other members of the commercial organization, such as Customer and Technical Service, Finance, Legal, Marketing, etc. The ISR's duties may also involve working with third parties, such as GPO representatives. Additionally, the ISR contributes to the effectiveness of the inside sales team by developing and sharing best practices, market intelligence, and other information to support the company's business objectives. Responsibilities include: In collaboration with team members, develop and execute on a sales plan that includes the achievement of assigned goals Outbound calling to current and prospective customers to build sales funnel and close new business Develop and maintain trust-based relationships with assigned accounts Regular contact with top customers to ensure satisfaction and address issues Uncover/develop customer needs and position targeted solutions to meet those needs Perform virtual/online product demonstrations, training, and other educational events Protect base business through routine contact with assigned key customers Account research using available tools (Salesforce.com, DOMO, Definitive, Hospital Compare, etc.) Market outreach (customer surveys, notifications, campaigns, promotions, invitations, events, etc.) Manage in-bound customer inquiries Ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc. Effectively follow-through and follow-up with customer requests to ensure exceptional service with a high level of urgency and responsiveness to customer requests Accurately maintain customer and activity database using Salesforce.com Collaborate with SSC and other Inside Sales teams to share best-practices and drive continuous improvement Perform other duties and projects, as assigned Education/Experience: Bachelor's Degree required Two+ years of successful inside/outside sales experience in healthcare or related field preferred Excellent oral and written communication skills, including strong questioning & listening skills and the ability to create value for others through the presentation of new processes and concepts. Exceptional attention to detail in administrative functions. Demonstrated ability to operate independently without frequent supervision or guidance. Strong computer skills required, including Word, Excel, PowerPoint, and a Customer Relationship Management (CRM) tool such as the SFDC environment. Learning new technical information quickly and thoroughly in a rapidly changing environment. Strong business acumen and demonstrated understanding of business management fundamentals, including pricing, profitability, contract management, ROI, etc. Understanding of key healthcare drivers and priorities, including how changes in care can impact clinical, operational, and financial outcomes for hospitals and other HCPs. Prior Oncology FISH product knowledge is required. The base pay for this position is $61,300.00
$122,700.00. In specific locations, the pay range may vary from the range posted. Abbott is an Equal Opportunity Employer, committed to employee diversity. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com.
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. The Inside Sales Representative (ISR) is responsible for achieving and/or exceeding defined sales goals and business objectives within an assigned geographic regional territory, national sales team, and/or marketing campaign and is an active participant and collaborator within those assigned sales organizations in order to achieve common goals. The ISR communicates and collaborates daily with all members of the assigned team. The ISR also routinely works with other members of the commercial organization, such as Customer and Technical Service, Finance, Legal, Marketing, etc. The ISR's duties may also involve working with third parties, such as GPO representatives. Additionally, the ISR contributes to the effectiveness of the inside sales team by developing and sharing best practices, market intelligence, and other information to support the company's business objectives. Responsibilities include: In collaboration with team members, develop and execute on a sales plan that includes the achievement of assigned goals Outbound calling to current and prospective customers to build sales funnel and close new business Develop and maintain trust-based relationships with assigned accounts Regular contact with top customers to ensure satisfaction and address issues Uncover/develop customer needs and position targeted solutions to meet those needs Perform virtual/online product demonstrations, training, and other educational events Protect base business through routine contact with assigned key customers Account research using available tools (Salesforce.com, DOMO, Definitive, Hospital Compare, etc.) Market outreach (customer surveys, notifications, campaigns, promotions, invitations, events, etc.) Manage in-bound customer inquiries Ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc. Effectively follow-through and follow-up with customer requests to ensure exceptional service with a high level of urgency and responsiveness to customer requests Accurately maintain customer and activity database using Salesforce.com Collaborate with SSC and other Inside Sales teams to share best-practices and drive continuous improvement Perform other duties and projects, as assigned Education/Experience: Bachelor's Degree required Two+ years of successful inside/outside sales experience in healthcare or related field preferred Excellent oral and written communication skills, including strong questioning & listening skills and the ability to create value for others through the presentation of new processes and concepts. Exceptional attention to detail in administrative functions. Demonstrated ability to operate independently without frequent supervision or guidance. Strong computer skills required, including Word, Excel, PowerPoint, and a Customer Relationship Management (CRM) tool such as the SFDC environment. Learning new technical information quickly and thoroughly in a rapidly changing environment. Strong business acumen and demonstrated understanding of business management fundamentals, including pricing, profitability, contract management, ROI, etc. Understanding of key healthcare drivers and priorities, including how changes in care can impact clinical, operational, and financial outcomes for hospitals and other HCPs. Prior Oncology FISH product knowledge is required. The base pay for this position is $61,300.00
$122,700.00. In specific locations, the pay range may vary from the range posted. Abbott is an Equal Opportunity Employer, committed to employee diversity. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com.