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Torrance Memorial

Director, Polak Imaging Pavilion

Torrance Memorial, Torrance, California, United States

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Description Responsible for the overall operations of the Center, including the planning, directing, and supervising of all personnel and activities, as well as the marketing of the center, and providing excellence in all aspects of customer service and patient care.

Core Competencies

Organizes and coordinates radiology services (Mammography (screening/diagnostic), ultrasound, MRI, stereotactic and ultrasound-guided biopsies, localization procedures) in conjunction with other departments to provide effective and efficient patient care.

Selects, trains, and develops an effective and efficient staff; conducts performance appraisals, recommends and/or approves salary increases, promotions, transfers, and dismissals; documents disciplinary problems; provides training and technical assistance; schedules employees for departmental coverage; ensures competency of staff for assigned job duties and age‑specific competencies for all ages served.

Develops, monitors, and reports on key performance indicators (KPIs), patient satisfaction, safety goals, and quality improvement initiatives.

Develops, manages, and optimizes operational budgets, procurement, and resource allocation to ensure cost‑effective services.

Evaluates personnel requirements and maintains appropriate staffing levels; coordinates all workflow through direct supervision.

Evaluates departmental services and training programs on a regular basis to assure compliance with standards established by the Medical Center and Medical Director, as well as local, state, and federal regulations.

Regulatory, Compliance & Accreditation: MQSA, ACR, NAPBC, state licensure – overseeing inspections, readiness, and documentation.

Ensures timely patient scheduling, follow‑up, communication of BI‑RADs results, counseling, and care coordination.

Establishes and maintains safety, infection, and environmental control policies and procedures for the department.

Keeps employee attendance and continuing education records.

Manages the safety program in the department for patients and staff and hazardous material management.

Participates in equipment and product evaluation and makes recommendations to the department’s Medical Director and the Vice President.

Manages patient flow, registration, charges, and collections at the time of services and coordinates with the hospital Patient Accounting Department to provide all necessary information for billing and follow‑up of patient accounts.

Ensures departmental participation in facility performance improvement activities and interdepartmental projects as appropriate.

Maintains MQSA license for the Breast Diagnostic Centers.

Department Specific Competencies Prepares and maintains department Policy/Procedure Manual in accordance with JCAHO, State Department of Health, MQSA, ACR, NAPBC, and other governing agencies.

Education Degree: Bachelors Degree / N/A

Graduate from an AMA approved school of Radiologic Technology or Sonography Certification.

Experience Minimum 5 years supervisory experience in breast imaging services, Mammography or Ultrasound. Licenses and certifications in either modality shall be current to perform procedures.

License / Certification Requirements Current ARRT Mammography certification, CRT, or Registered Diagnostic Medical Sonographer (RDMS), Sonography Principles & Instrumentation (SPI) Exam and Breast (BR) Specialty Exam and BCLS registration.

Compensation Range $71.35 - $127.38 / hr

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