Overview
About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit
Job Description Summary
This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Job Description
- Property Type: Lease up, Mid-Rise, New Construction
- Unit Count: 590
- Schedule: Friday-Tuesday (Wednesday/Thursday off)
Requirements
- 1 - 2 years of related experience
- Housing Discount - This position is eligible for 20% housing discount.
- Commission/bonus eligible: $250 per lease.
- Lease-up experience is preferred; however, candidates with prior leasing experience will also be considered. Familiarity with CRM systems or Yardi software is recommended but not required.
Compensation & Benefits
The hourly range for this position is $18.27 - $27.00 (San Jose).
- Additional Compensation:
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Responsibilities
- Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
- Inspects apartments prior to resident move-in and ensures units are move-in ready, coordinating outstanding items with the maintenance team.
- Stay informed about market and competitor conditions; develop and implement marketing plans to sustain occupancy; follow policies related to concessions, specials, and programs to boost occupancy.
- Design and execute marketing activities to drive traffic, including resident referrals and employer outreach; use internet marketing tools and follow community-specific marketing plans.
- Use on-site property management software (OneSite, Yardi, etc.) to track availability, record activities, manage data, and capture resident information.
- Ensure show units meet standards by inspecting marketing corridors and leasing tour areas; communicate maintenance needs and prepare the leasing office for daily activities.
- Follow up with prospects and residents to ensure satisfaction and finalize lease or renewal decisions.
- Support lease renewal program by preparing renewal letters/packages and contacting renewing residents in advance of move-out dates; ensure renewal documents are signed on time.
- Respond promptly to resident and client/owner concerns and document/relay requests as needed.
Licenses & Certifications
- Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
- Incumbents must have a valid driver’s license to operate a golf cart on property.
Physical Demands
- Stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects
- Work inside and outside in all weather conditions
- Push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance
- Occasional travel to assist other properties, attend trainings, or meetings
- Flexible schedule including evenings, weekends, and holidays
Benefits
- Robust benefits: Medical, Dental, Vision, Disability & Life insurance; reduced employee costs for medical coverage
- Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, 11 holidays; birthday off after 1 year; additional vacation with tenure
- Housing discount for onsite team members (subject to availability)
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
- 401(k) with Company Match up to 6% after 6 months
- Paid Parental Leave and fertility benefit reimbursement up to $10,000
- Employee Assistance Program; Additional insurance options and legal plans
- Charitable giving program
- Union/Prevailing Wage roles may vary by collective bargaining agreements
Notice
Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request banking details or other sensitive personal information during the interview process. Greystar does not conduct interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them to
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