Client Success Director, CG&R Agency

Overview

Employer Industry: Digital Marketing and Advertising Technology

Why consider this job opportunity

• Salary range up to $110,000
• Eligible for additional bonus compensation
• Comprehensive medical coverage and generous paid time off
• Flexible hybrid working model with a great home/office work mix
• Opportunities for professional growth and a vibrant company culture
• Diverse and inclusive workplace with various employee benefits and programs

What to Expect (Job Responsibilities)

• Serve as the main point of contact for all matters related to aligned agency clients
• Develop trusted advisor relationships with key stakeholders and agency client executives
• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Identify and grow opportunities within the customer base while collaborating with sales teams
• Directly manage a team of Client Success Managers, ensuring client goals are exceeded

What is Required (Qualifications)

• B.A. or B.S.; MBA preferred
• Minimum of 5 years of experience in enterprise client services, account management, or client-facing technical project management
• Proven record of managing and growing strategic advertiser or agency relationships
• Strong understanding of performance marketing across e-commerce, search, and social
• Demonstrated success in delivering client-focused, strategic solutions and leading business reviews

How to Stand Out (Preferred Qualifications)

• Experience with Skai or comparable performance marketing platforms
• Amazon, Google, and/or Meta certifications
• Proven ability to manage multiple projects while paying strong attention to detail

#DigitalMarketing #AdvertisingTechnology #CareerGrowth #HybridWork #DiversityAndInclusion

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