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Retail Sales Consultant

Optimum, Parkersburg, West Virginia, us, 26106

Innovative, proactive field technicians, energetic sales professionals, high achieving engineers and product/marketing support. If you’re a true believer in customer service, a natural problem solver, and routinely go the extra mile. We have nationwide roles available with many opportunities for career growth.

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Optimum is a leading provider of internet, mobile, TV, and phone services, delivering high-speed connectivity to millions of households and businesses. Our mission is to be the preferred connectivity provider in every community we serve. Driven by innovation, our organization thrives on the diverse talent of our team, a commitment to service excellence, and strengthening the communities we are a part of. At Optimum, we encourage collaboration, ambition, and a passion for problem-solving to make a meaningful impact.

Role Description This is a full-time on-site role for a Retail Sales Consultant located in Parkersburg, WV. The Retail Sales Consultant will assist customers by understanding their needs, providing product knowledge, and delivering exceptional service to enhance the overall customer experience. Responsibilities include achieving sales targets, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The consultant will represent Optimum's brand values and create a positive in-store experience for all customers.

Qualifications

Proficiency in Sales Consulting and Retail Sales to meet and exceed sales goals

Strong skills in Customer Experience and Customer Satisfaction to provide tailored solutions

Excellent Customer Service abilities to address inquiries and resolve issues efficiently

Excellent communication and interpersonal skills

Ability to work in a fast-paced, team-oriented environment

Previous experience in retail or sales environments is a plus

High school diploma or equivalent; college coursework or a degree is an asset

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