Artivion
Overview
Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons' most difficult challenges in treating patients with aortic diseases. Artivion's four major groups of products include: aortic stent grafts, surgical sealants, On-X mechanical heart valves, and implantable cardiac and vascular human tissues. Artivion has over 1,400 employees worldwide with sales representation in over 100 countries. The Company has manufacturing facilities located in Atlanta, Georgia, Austin, Texas and Hechingen, Germany. Additionally, it has sales and distribution offices in various countries throughout Europe, Asia, and South America. For additional information about Artivion, visit our website, www.artivion.com.
Overview The Customer Account Representative will provide customer service functions for sales reps, physicians and hospitals with an emphasis on an assigned region.
Responsibilities
Process orders and requests for tissues for assigned region
Address customer inquiries and provide information about Artivion's services, products, and ordering processes
Create new customer accounts, maintain existing accounts, and implement changes to accounts in SAP
Initiate customer returns and credits and assist the sales rep in resolving account issues
Process orders in GHX system
Create Priority Cardiac Report
Maintain backorder report
Process cycle counts for sterile samples and consignment inventory
Qualifications
Excellent verbal communication skills
Ability to multi-task, prioritize, and manage time effectively
Available to participate in the Customer Service on call rotation
High School diploma required, college degree preferred
Must be available to work Monday - Friday, 9:30AM - 6:30PM
Must be comfortable commuting to our Kennesaw HQ for trainings or as needed
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Overview The Customer Account Representative will provide customer service functions for sales reps, physicians and hospitals with an emphasis on an assigned region.
Responsibilities
Process orders and requests for tissues for assigned region
Address customer inquiries and provide information about Artivion's services, products, and ordering processes
Create new customer accounts, maintain existing accounts, and implement changes to accounts in SAP
Initiate customer returns and credits and assist the sales rep in resolving account issues
Process orders in GHX system
Create Priority Cardiac Report
Maintain backorder report
Process cycle counts for sterile samples and consignment inventory
Qualifications
Excellent verbal communication skills
Ability to multi-task, prioritize, and manage time effectively
Available to participate in the Customer Service on call rotation
High School diploma required, college degree preferred
Must be available to work Monday - Friday, 9:30AM - 6:30PM
Must be comfortable commuting to our Kennesaw HQ for trainings or as needed
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr