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Northwest Bank

Loan Servicing Coordinator I

Northwest Bank, Buffalo, New York, United States, 14266

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Job Description The Loan Servicing Coordinator I oversees daily life of loan servicing for all small business and commercial loans. This position manages time and meets deadlines under pressure.

Essential Functions

Complete new loan set-up and funding

Post loan transactions for all product types

Perform loan maintenance in the core system as needed or directed

Complete work to meet the established service level agreements and benchmarks

Prepare and process payoff quotes and payoff transactions

Respond to customer inquiries with exemplary customer service in the established timeframe

Process loan Line of Credit Renewals

Ensure total document and data integrity attributes to comply with CECL data points

Monitor and reconcile reports as they apply to commercial loans and perform follow up as necessary with internal business partners

Reconcile of General Ledger accounts and daily balancing

Prepare applicable release documents as needed

Establish and maintain loan collateral records in the core system

Process the paid commercial loan report

Responsible for daily balancing

Provide back-up support to Collateral and Origination areas

Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

Qualifications

High School Diploma High School Diploma or equivalent preferred Or

Associate's Degree Related field preferred

The pay range for this position is generally $18-$20 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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