Overview
Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. Responsibilities
Ensure every customer experience is top notch in quality Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues Take an active role in selling Graybar goods and services on inbound calls Provide support on product selection and application Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims Skills & Requirements
Strong communication skills Ability to handle a variety of customer situations with enthusiasm and tact Some retail or counter sales experience preferred High School education 2 year or 4 year degree preferred Compensation
The expected pay rate for this position is starting at $18.00 per hour depending on experience. Benefits
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. Life Insurance coverage for you and options for your family. Flexible Spending Accounts to save on expenses. Disability Benefits at no cost to you. Profit Sharing Plans. 401(k) Savings Plan with company match. Paid Vacation & Sick Days to spend time away from work or in case of illness. Paid Holidays throughout the year. Paid Wellness Day to focus on preventive care and health. Volunteer with Community Time Off to give back to the community. Predictable Work Schedules to plan your life (no weekends or nights for most roles). Employee Recognition Program to celebrate achievements. Educational Reimbursement and Career Development Programs. And more perks that support well-being and career growth. Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. We welcome people from all backgrounds, cultures and experiences and strive to create a sense of belonging, ownership and inclusion. That’s what our employee ownership culture is about: working as one team while honoring the value each person brings to our company. Apply
Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you’re interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
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Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. Responsibilities
Ensure every customer experience is top notch in quality Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues Take an active role in selling Graybar goods and services on inbound calls Provide support on product selection and application Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims Skills & Requirements
Strong communication skills Ability to handle a variety of customer situations with enthusiasm and tact Some retail or counter sales experience preferred High School education 2 year or 4 year degree preferred Compensation
The expected pay rate for this position is starting at $18.00 per hour depending on experience. Benefits
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. Life Insurance coverage for you and options for your family. Flexible Spending Accounts to save on expenses. Disability Benefits at no cost to you. Profit Sharing Plans. 401(k) Savings Plan with company match. Paid Vacation & Sick Days to spend time away from work or in case of illness. Paid Holidays throughout the year. Paid Wellness Day to focus on preventive care and health. Volunteer with Community Time Off to give back to the community. Predictable Work Schedules to plan your life (no weekends or nights for most roles). Employee Recognition Program to celebrate achievements. Educational Reimbursement and Career Development Programs. And more perks that support well-being and career growth. Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. We welcome people from all backgrounds, cultures and experiences and strive to create a sense of belonging, ownership and inclusion. That’s what our employee ownership culture is about: working as one team while honoring the value each person brings to our company. Apply
Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you’re interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
#J-18808-Ljbffr