Overview
For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City and Columbus and Weimer Texas with 2,300 employees. Cavender Auto Family believes in "Making Confidence Happen" (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This motto embodies our culture and has helped us grow into the company we are today!
Cavender Subaru of Midland Odessa in Midland, Texas , a Cavender Auto Family Dealership, is currently looking for a talented
Parts Counter
to join our growing family and help "Make Confidence Happen".
Veterans and Military spouses are encouraged to apply!
Benefits
Medical, Dental and Vision Insurance, and pet insurance
Paid Time off
Paid Maternity and Paternity leave (Parental Leave)
Company Paid $10,000 life insurance policy
Employee discounts on Vehicles, Service and Parts
Professional growth and development training on a quarterly basis.
Responsibilities
Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to the dealership\'s guidelines; deals directly with customer complaints stemming from parts issues
Encourage the sale of branded parts
Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
Establish processes to ensure accuracy between inventory and computer records
Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available
Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met
Make warranty and billing adjustments
Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
Ensure that all dealership purchases are properly accounted for before payment is made
Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory
Assist in collecting on overdue accounts
Notify all special-order customers upon arrival of parts
Qualifications
High School Diploma/GED is required
Successfully complete MVR, background check, and pre-employment drug test
Valid driver\'s license
Ability to read and comprehend job-related instructions and information whether electronic or paper-based
Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems
Must have the ability to move about the parts department and have computer skills
Ability to meet the physical requirements of the role (i.e. lift over 50lbs)
#J-18808-Ljbffr
Cavender Subaru of Midland Odessa in Midland, Texas , a Cavender Auto Family Dealership, is currently looking for a talented
Parts Counter
to join our growing family and help "Make Confidence Happen".
Veterans and Military spouses are encouraged to apply!
Benefits
Medical, Dental and Vision Insurance, and pet insurance
Paid Time off
Paid Maternity and Paternity leave (Parental Leave)
Company Paid $10,000 life insurance policy
Employee discounts on Vehicles, Service and Parts
Professional growth and development training on a quarterly basis.
Responsibilities
Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to the dealership\'s guidelines; deals directly with customer complaints stemming from parts issues
Encourage the sale of branded parts
Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
Establish processes to ensure accuracy between inventory and computer records
Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available
Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met
Make warranty and billing adjustments
Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
Ensure that all dealership purchases are properly accounted for before payment is made
Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory
Assist in collecting on overdue accounts
Notify all special-order customers upon arrival of parts
Qualifications
High School Diploma/GED is required
Successfully complete MVR, background check, and pre-employment drug test
Valid driver\'s license
Ability to read and comprehend job-related instructions and information whether electronic or paper-based
Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems
Must have the ability to move about the parts department and have computer skills
Ability to meet the physical requirements of the role (i.e. lift over 50lbs)
#J-18808-Ljbffr