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Personal Lines Customer Service Representative

Hilb Group, Hammond, Louisiana, United States, 70403

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Overview Grow With Us!

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious part-time Personal Lines Customer Service Representative to join our team. This position will report to our agency located in Hammond, LA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

Assisting Personal Lines Account Managers in remarketing accounts, policy changes and general administrative tasks

Entering client information into agency management system

Gathering data for proposals and applications, reconciles and verifies policy information to ensure information is accurate on application

Ordering policies and request endorsements from the company as required

Working with clients to assist in claim problems process endorsements and proof of coverage, including certificates of insurance

Qualifications

Education: High School or higher

Proficient data entry skills.

Must be organized and have good time management skills

Must be proficient in Word, Excel, Adobe, Outlook, and also can quickly learn new programs

Must be detail oriented with a strong attention to detail

Excellent verbal and written communication skills required

Must be able to work in a fast-paced environment and be a self-starter

Benefits

Company Paid Life Insurance, Long-Term and Short-Term Disability.

Medical, Dental, Vision and FSA/HSA plans.

401(k) with company match.

Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

Generous PTO.

An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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