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Account Manager

Manufacturing Inc, Agawam, Massachusetts, us, 01001

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This is an excellent opportunity to join a company that values a supportive work environment and provides clear pathways for professional growth. As an

Account Manager , you will be at the forefront of our client relationships, nurturing strong partnerships and ensuring client satisfaction. We provide comprehensive training to equip you with a deep understanding of our products and systems. Our competitive pay, along with an incentive recognition bonus, reflects our commitment to rewarding your hard work and dedication. Responsibilities include:

Serve as a primary point of contact

for an assigned portfolio of accounts, handling inbound calls and emails with professionalism and a positive attitude. Assist clients with placing orders , providing accurate quotes, and ensuring a seamless delivery process for our products. Maintain a strong, working knowledge of our product catalog

to provide expert assistance and timely service. Act as a client advocate , identifying and resolving issues with a focus on quick, effective solutions to build long-term relationships. Collaborate with various vendors

to get parts, check order status, and obtain pricing and quotes. Work closely with the warehouse team

to resolve inventory discrepancies and ensure accuracy. Assist other departments

as needed, promoting a collaborative and supportive work environment. Help improve our processes

by providing valuable feedback on system needs and potential changes. Ensure all duties are performed in conformance

with company quality management standards. Skills & Qualifications

Excellent verbal and written communication skills

are required. Experience in a customer service or sales role

is preferred. Knowledge of automotive or heavy-duty parts

is a plus. Proficient with data entry and computers , including Microsoft Office products. Strong organizational skills

and the ability to multitask effectively. Pay for this position is $25-$33 per hour.

Your final compensation will be determined by several factors, including your education, work experience, location, specific job duties, and certifications. Our comprehensive benefits package

includes health insurance and an incentive recognition bonus (eligibility applies). This is an excellent opportunity for a motivated and professional individual to secure a new position.

APPLY TODAY! Equal Opportunity: The company's commitment to being an equal opportunity employer ensures that your application will be considered based on your skills and experience, without discrimination.

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