Overview
DSG is seeking an
Electrical Inside Sales Associate
in our
Bismarck, ND
location. In this
full time, hourly
position, work is typically performed during
standard business hours, Monday through Friday . As an Inside Sales Associate, you will be
responsible for writing orders, taking calls, preparing project bids, and providing overall customer service .
At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.
A Typical Day in the Life of an Electrical Inside Sales Associate at DSG
Serve as a primary facilitator for customer orders
Assist customers in a professional manner with product inquiries
Write (and occasionally assist to fill) orders accurately and in a timely manner
Generate customer quotations and follow up on quotes requested
Provide trouble-shooting and technical support
Work with other sales team members to resolve customer service issues in a timely manner
Restock the counter area according to product brand and location
Monitor product inventory and cull damaged product
Maintain a clean and appealing counter display area
Identify and encourage the sale of additional products as applicable
Continue education on latest updates to products through manufacturer schools, trade shows, tech schools, vendor meetings, trainings, trade journals, etc.
Perform other duties as assigned
A Successful Electrical Inside Sales Associate Typically Has
A high school diploma or equivalent
Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of electrical products
Excellent relationship building skills
Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
Strong attention to detail, paired with the ability to multi-task
A knack for active listening to determine customer needs and maintain strong relationships
Superior problem solving, project management, and analytical skills
A high proficiency with computers – experience in Eclipse or other ERP systems preferred
The ability to plan, prioritize and organize work effectively
The physical ability to frequently lift and load items weighing up to 60lbs
At DSG, We Offer Benefits Built for You
We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP)
We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential
We offer competitive compensation packages based on your experience and potential
You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances
Our comprehensive benefits package, including medical, dental, and vision, also offers life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others
We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA)
Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match
You will receive a discount on all DSG-supplied products
We believe in giving back to our communities and offer paid volunteer hours in addition to PTO
#J-18808-Ljbffr
Electrical Inside Sales Associate
in our
Bismarck, ND
location. In this
full time, hourly
position, work is typically performed during
standard business hours, Monday through Friday . As an Inside Sales Associate, you will be
responsible for writing orders, taking calls, preparing project bids, and providing overall customer service .
At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.
A Typical Day in the Life of an Electrical Inside Sales Associate at DSG
Serve as a primary facilitator for customer orders
Assist customers in a professional manner with product inquiries
Write (and occasionally assist to fill) orders accurately and in a timely manner
Generate customer quotations and follow up on quotes requested
Provide trouble-shooting and technical support
Work with other sales team members to resolve customer service issues in a timely manner
Restock the counter area according to product brand and location
Monitor product inventory and cull damaged product
Maintain a clean and appealing counter display area
Identify and encourage the sale of additional products as applicable
Continue education on latest updates to products through manufacturer schools, trade shows, tech schools, vendor meetings, trainings, trade journals, etc.
Perform other duties as assigned
A Successful Electrical Inside Sales Associate Typically Has
A high school diploma or equivalent
Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of electrical products
Excellent relationship building skills
Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
Strong attention to detail, paired with the ability to multi-task
A knack for active listening to determine customer needs and maintain strong relationships
Superior problem solving, project management, and analytical skills
A high proficiency with computers – experience in Eclipse or other ERP systems preferred
The ability to plan, prioritize and organize work effectively
The physical ability to frequently lift and load items weighing up to 60lbs
At DSG, We Offer Benefits Built for You
We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP)
We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential
We offer competitive compensation packages based on your experience and potential
You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances
Our comprehensive benefits package, including medical, dental, and vision, also offers life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others
We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA)
Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match
You will receive a discount on all DSG-supplied products
We believe in giving back to our communities and offer paid volunteer hours in addition to PTO
#J-18808-Ljbffr