Community Development Specialist - Bilingual (Spanish)
MidWest America Federal Credit Union, Fort Wayne, Indiana, United States, 46804
At MidWest America you’re more than just an employee, you’re part of a mission-driven team committed to making a real difference in the lives of others. We believe in the power of people helping people, and that every unique background, voice, and perspective makes us stronger.
Here, you’ll find a workplace rooted in community, inclusion, and equity, where you’re encouraged to bring your whole self to work and grow with purpose. We serve every member with compassion and respect, no matter their financial journey.
So bring your passion. Share your ideas. Be part of something meaningful.
Find your place. Build your future. Make an impact, right where it matters most
Community Development Specialist Job Summary: The Community Development Specialist – Bilingual helps bring MidWest America Federal Credit Union’s mission to life by connecting individuals and families with the financial tools, education, and support they need to thrive. This position focuses on reaching diverse and underserved communities through meaningful outreach, culturally relevant financial education, and strong community partnerships.
Fluency in both English and Spanish is required, along with a genuine commitment to empowering low and moderate-income populations and strengthening the financial well‑being of the communities we serve.
Qualifications: High school diploma or equivalent required; associate’s degree in business management, community development, public administration, or related field preferred. One (1) to two years of relevant experience is preferred. Proficient in using a database system and computer applications (Microsoft Office Suite, Word, Excel, Outlook), including their advanced features for document creation, data analysis, and communication. Understanding of banking principles and functions is preferred. Familiarity with credit union practices is preferred. Must have reliable transportation.
Essential Elements of the Community Development Specialist: Community Outreach and Engagement
Conduct outreach to underserved populations and community organizations to raise awareness of credit union products, services, and resources.
Represent MidWest America at community events, workshops, and forums to strengthen visibility and relationships.
Build and expand partnerships with nonprofits, local businesses, schools, faith‑based organizations, and government agencies.
Coordinate events by managing material requests, maintaining accurate attendance records, and preparing required reports to ensure smooth execution and accountability.
Work occasional evenings and weekends by attending or managing community/partner events.
Serve as a liaison to community‑based advisory councils, providing insight, guidance, and product knowledge to support informed discussions and decision‑making.
Financial Education and Counseling
Develop and deliver financial literacy workshops and presentations in both English and Spanish on topics such as budgeting, saving, homeownership, and small business development.
Provide one‑on‑one financial guidance, referring members to branch staff for accounts, loans, or other financial products.
Serve as a trusted resource, offering culturally sensitive communication and support.
Program Development and Administration
Collaborate with leadership to identify community needs and design new programs or services aligned with Community Development goals.
Track outreach activities and prepare reports to measure program outcomes and compliance.
Support internal teams with insights from community engagement to improve products and services.
Client Management and Support
Act as the primary point of contact for bilingual clients, ensuring clear, respectful, and culturally appropriate communication.
Work closely with internal departments (lending, compliance, operations) to support member needs.
Assess client situations to provide solutions while balancing member needs with organizational risk management.
Job Skills and Work Relations The Community Development Specialist Bilingual must demonstrate strong written and verbal communication skills and effectively handle multiple tasks simultaneously. Must possess strong attention to detail and problem‑solving skills as well as passion for financial education and community development. Must have strong facilitation and, if needed, public speaking skills, with the ability to adapt messaging to various audiences. Must be able to meet required deadlines for completion of specific projects. Proficient with Microsoft Outlook, Word, Excel and PowerPoint. Incumbent must possess good judgement, be innovative, have initiative, display professionalism and strong interpersonal skills, fostering positive relationships among diverse stakeholders.
Employee reports directly to the Community Development Manager.
401(k)
401(k) matching
Paid Short & Long‑Term Disability insurance
Health insurance
Paid Life insurance
Paid time off
Paid Vision insurance
16 Paid time off volunteer hours
Sick Time
Paid holidays (Federal holidays observed)
Personal Time
Tuition Reimbursement
Competitive Pay
Identity Theft Monitoring
Comprehensive training provided by a dedicated training staff
MidWest America is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All qualified applicants will receive consideration for employment.
#J-18808-Ljbffr
Here, you’ll find a workplace rooted in community, inclusion, and equity, where you’re encouraged to bring your whole self to work and grow with purpose. We serve every member with compassion and respect, no matter their financial journey.
So bring your passion. Share your ideas. Be part of something meaningful.
Find your place. Build your future. Make an impact, right where it matters most
Community Development Specialist Job Summary: The Community Development Specialist – Bilingual helps bring MidWest America Federal Credit Union’s mission to life by connecting individuals and families with the financial tools, education, and support they need to thrive. This position focuses on reaching diverse and underserved communities through meaningful outreach, culturally relevant financial education, and strong community partnerships.
Fluency in both English and Spanish is required, along with a genuine commitment to empowering low and moderate-income populations and strengthening the financial well‑being of the communities we serve.
Qualifications: High school diploma or equivalent required; associate’s degree in business management, community development, public administration, or related field preferred. One (1) to two years of relevant experience is preferred. Proficient in using a database system and computer applications (Microsoft Office Suite, Word, Excel, Outlook), including their advanced features for document creation, data analysis, and communication. Understanding of banking principles and functions is preferred. Familiarity with credit union practices is preferred. Must have reliable transportation.
Essential Elements of the Community Development Specialist: Community Outreach and Engagement
Conduct outreach to underserved populations and community organizations to raise awareness of credit union products, services, and resources.
Represent MidWest America at community events, workshops, and forums to strengthen visibility and relationships.
Build and expand partnerships with nonprofits, local businesses, schools, faith‑based organizations, and government agencies.
Coordinate events by managing material requests, maintaining accurate attendance records, and preparing required reports to ensure smooth execution and accountability.
Work occasional evenings and weekends by attending or managing community/partner events.
Serve as a liaison to community‑based advisory councils, providing insight, guidance, and product knowledge to support informed discussions and decision‑making.
Financial Education and Counseling
Develop and deliver financial literacy workshops and presentations in both English and Spanish on topics such as budgeting, saving, homeownership, and small business development.
Provide one‑on‑one financial guidance, referring members to branch staff for accounts, loans, or other financial products.
Serve as a trusted resource, offering culturally sensitive communication and support.
Program Development and Administration
Collaborate with leadership to identify community needs and design new programs or services aligned with Community Development goals.
Track outreach activities and prepare reports to measure program outcomes and compliance.
Support internal teams with insights from community engagement to improve products and services.
Client Management and Support
Act as the primary point of contact for bilingual clients, ensuring clear, respectful, and culturally appropriate communication.
Work closely with internal departments (lending, compliance, operations) to support member needs.
Assess client situations to provide solutions while balancing member needs with organizational risk management.
Job Skills and Work Relations The Community Development Specialist Bilingual must demonstrate strong written and verbal communication skills and effectively handle multiple tasks simultaneously. Must possess strong attention to detail and problem‑solving skills as well as passion for financial education and community development. Must have strong facilitation and, if needed, public speaking skills, with the ability to adapt messaging to various audiences. Must be able to meet required deadlines for completion of specific projects. Proficient with Microsoft Outlook, Word, Excel and PowerPoint. Incumbent must possess good judgement, be innovative, have initiative, display professionalism and strong interpersonal skills, fostering positive relationships among diverse stakeholders.
Employee reports directly to the Community Development Manager.
401(k)
401(k) matching
Paid Short & Long‑Term Disability insurance
Health insurance
Paid Life insurance
Paid time off
Paid Vision insurance
16 Paid time off volunteer hours
Sick Time
Paid holidays (Federal holidays observed)
Personal Time
Tuition Reimbursement
Competitive Pay
Identity Theft Monitoring
Comprehensive training provided by a dedicated training staff
MidWest America is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All qualified applicants will receive consideration for employment.
#J-18808-Ljbffr