Overview
Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.
Responsibilities
Acts as the primary liaison between Americaneagle.com and the client
Documents all aspects of the client\'s account through the use of all available tools
Ensures the successful completion, quality and/or resolution of all client requests
Provides a high-level of service while always keeping the client\'s and Americaneagle.com\'s business goals in mind
Collaborates with other key players in an effort to develop an overall account strategy while strengthening the client relationship
Able to effectively work with the Client Services director, technical manager, developers, and all other relevant resources in an effort to accurately and efficiently complete all client requests
Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines and written status reports throughout the development process
Requirements
Previous experience with website administration or in the IT industry is preferred
Previous experience dealing directly with clients in a customer relations environment
Communication, teamwork, passion, pride, adaptability, proactivity, ownership, organization, resourcefulness and positivity are key to being a successful Americaneagle.com account manager
Benefits and Additional Information Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. The US-based salary range for this full-time position is $55,000-$75,000 per year. Within this range, individual pay is determined by job-related skills, experience, and relevant education or training. At Americaneagle.com, we are committed to providing a comprehensive benefits package, a positive work environment, company activities and more. To see our benefits and what we\'ve been up to, see here!
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Responsibilities
Acts as the primary liaison between Americaneagle.com and the client
Documents all aspects of the client\'s account through the use of all available tools
Ensures the successful completion, quality and/or resolution of all client requests
Provides a high-level of service while always keeping the client\'s and Americaneagle.com\'s business goals in mind
Collaborates with other key players in an effort to develop an overall account strategy while strengthening the client relationship
Able to effectively work with the Client Services director, technical manager, developers, and all other relevant resources in an effort to accurately and efficiently complete all client requests
Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines and written status reports throughout the development process
Requirements
Previous experience with website administration or in the IT industry is preferred
Previous experience dealing directly with clients in a customer relations environment
Communication, teamwork, passion, pride, adaptability, proactivity, ownership, organization, resourcefulness and positivity are key to being a successful Americaneagle.com account manager
Benefits and Additional Information Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. The US-based salary range for this full-time position is $55,000-$75,000 per year. Within this range, individual pay is determined by job-related skills, experience, and relevant education or training. At Americaneagle.com, we are committed to providing a comprehensive benefits package, a positive work environment, company activities and more. To see our benefits and what we\'ve been up to, see here!
#J-18808-Ljbffr