Benefits & Retirement Representative - Office of Employee Benefits, Retirement &
Baltimore County Public Schools, Towson, Maryland, United States, 21286
Overview
Job Description
Performs complex and specialized work related to the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, long term disability (LTD), flexible spending accounts (FSA), new hire enrollment, COBRA, leaves of absence, retirement, retiree health benefits, and 403(b) and 457(b) retirement savings plans. Provides interpretation and guidance to employees to ensure compliance with established guidelines. Serves as a liaison with the respective retirement and benefit vendor systems to address enrollment or retirement issues. Performs other duties as assigned.
Job Description
Performed similarly as described above and continues to support benefits administration and vendor liaison activities.
Responsibilities
Communicates information about the benefits provided by Baltimore County Public Schools to new, active, and retired personnel and their rights and responsibilities to receive those benefits.
Responds to benefits/retirement inquiries from active/retired employees and vendors on plan provisions, enrollment, status changes and other general inquiries.
Answers participant inquiries via phone and email, addresses administrative support needs, and handles a variety of reports related to benefits and retirees.
Prepares and conducts presentations and training sessions on health benefits procedures and requirements, including pre-retirement seminars.
Ensures the accuracy of all benefits/retirement enrollments in the human resources information system to provide vendors with accurate eligibility information.
Assists employees regarding claims issues and plan changes.
Enrolls employees with carriers selected and processes life status changes.
Processes and administers benefits for employees on leave of absence.
Interprets legal and regulatory implications (i.e., IRS, COBRA, ACA) as they relate to active and retired personnel.
Performs quality checks of benefits-related data.
Assists with compiling and/or audits reports for allocation/billing charges.
Performs other duties as assigned.
Qualifications MINIMUM QUALIFICATIONS
Education, Training, And Experience
Possession of an associate degree or the completion of 60 or more college credits.
Four years of experience in the administration of employee insurance benefits or related functions.
Five years of experience in administrative support.
Note: Other combination of applicable education, training, and experience which provide the knowledge, skills and abilities necessary to perform effectively in the position, may be considered.
Licenses and Certifications
Possession of Retirement Coordinator certification issued by the State Retirement and Pension System of Maryland required (If not held at the time of hire, certification must be obtained within 90 days of employment in this position).
Required licenses and certifications must be maintained throughout employment in this position.
Knowledge, Skills, And Abilities
Knowledge of employee benefits and applicable laws preferred.
Knowledge of Maryland's retirement and pension laws, rules, and regulations preferred.
Excellent written and verbal communication skills required.
Excellent organizational and time management skills.
Ability to learn and apply a vast knowledge of rules and regulations about the benefits provided to employees and ability to communicate this information to a diverse group of employees.
Knowledge of office practices and procedures; knowledge of filing systems; knowledge of spelling, grammar, arithmetic; knowledge of personal computers and office software packages; knowledge of automated office systems.
Skill in maintaining databases, spreadsheets, and logs; skill in maintaining filing systems; skill in operating personal computers and related office equipment; skill in providing routine information to telephone callers and office visitors.
Ability to communicate effectively; ability to manage confidential information effectively; ability to perform basic mathematical computations; ability to follow rules and regulations; ability to establish and maintain effective working relationships.
Physical And Environmental Conditions
The work of this class is generally sedentary and performed in an office environment. Work includes the operation of office equipment, including personal computers, and occasional limited physical activities.
FLSA Status:
Non-Exempt
Retirement:
Eligible for the Maryland State Retirement System.
Salary:
$25.18 - $42.19/hour depending on experience, based on grade 06, ESPBC (Education Support Professionals of Baltimore County) pay scale, effective January 1, 2026.
Visit the BCPS Office of Payroll website for additional information on pay scales, other compensation and leave accruals at
https://www.bcps.org/fiscalservices/payroll .
Benefits:
BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include paid holidays, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits meeting upon hire.
Visit the BCPS website for additional information about benefit plans for BCPS employees at https://www.bcps.org/hr/compliance/benefits_and_retirement
Conditions Of Employment
Employment in this position is contingent upon successfully completing a background, Department of Social Services (DSS) and criminal history check. A completed application must be on file in the Office of Staffing/Temporary & Support Services to be eligible to work in this position.
Application Instructions
Please read and carefully follow the instructions provided below.
Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS). Each time an applicant applies to a job with BCPS, the application must be resubmitted. If an applicant started an application with BCPS in the past and at a later date decides to apply for additional positions, it is the applicant's responsibility to review the entire application and ensure that all data is up to date (for example, the applicant may need to add additional schooling or certifications, an additional work experience, or provide updated references). The applicant must remember to review the entire application each time for accuracy and submit each time for a new or different vacancy.
Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted. Applicants should notify their reference proactively to inform them they will receive a form via email through a MAILBOT email address from Baltimore County Public Schools. Applicants should also inform their reference(s) of the job they are applying to.
Be sure to account for all periods of employment and unemployment, including student teaching and internship experience, and include names, addresses, and telephone numbers of employers.
Be sure to answer all criminal background questions. If you answer "yes" to any of the criminal background questions you must provide a written explanation. A criminal offense does not necessarily exclude an applicant from employment with BCPS. Factors such as passage of time since the offense, the nature of the violation, and the extent of rehabilitation will be taken into consideration.
Pre-Employment Requirements
All persons employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (per COMAR) completed. The fee charged for fingerprinting is $109. An identification card will be issued which must be shown prior to employment.
Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US.
If you have military experience, you will be asked to provide a copy of DD214.
Official transcripts for all higher education must be received prior to contract signing.
Some positions will require employees to undergo a physical examination.
All newly hired personnel must attend a Badges and Benefits session.
Additional job verification will be required for salary credit.
Contact Information
Office of Temporary & Support Services
Phone: 443-809-8952
#J-18808-Ljbffr
Job Description
Performs complex and specialized work related to the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, long term disability (LTD), flexible spending accounts (FSA), new hire enrollment, COBRA, leaves of absence, retirement, retiree health benefits, and 403(b) and 457(b) retirement savings plans. Provides interpretation and guidance to employees to ensure compliance with established guidelines. Serves as a liaison with the respective retirement and benefit vendor systems to address enrollment or retirement issues. Performs other duties as assigned.
Job Description
Performed similarly as described above and continues to support benefits administration and vendor liaison activities.
Responsibilities
Communicates information about the benefits provided by Baltimore County Public Schools to new, active, and retired personnel and their rights and responsibilities to receive those benefits.
Responds to benefits/retirement inquiries from active/retired employees and vendors on plan provisions, enrollment, status changes and other general inquiries.
Answers participant inquiries via phone and email, addresses administrative support needs, and handles a variety of reports related to benefits and retirees.
Prepares and conducts presentations and training sessions on health benefits procedures and requirements, including pre-retirement seminars.
Ensures the accuracy of all benefits/retirement enrollments in the human resources information system to provide vendors with accurate eligibility information.
Assists employees regarding claims issues and plan changes.
Enrolls employees with carriers selected and processes life status changes.
Processes and administers benefits for employees on leave of absence.
Interprets legal and regulatory implications (i.e., IRS, COBRA, ACA) as they relate to active and retired personnel.
Performs quality checks of benefits-related data.
Assists with compiling and/or audits reports for allocation/billing charges.
Performs other duties as assigned.
Qualifications MINIMUM QUALIFICATIONS
Education, Training, And Experience
Possession of an associate degree or the completion of 60 or more college credits.
Four years of experience in the administration of employee insurance benefits or related functions.
Five years of experience in administrative support.
Note: Other combination of applicable education, training, and experience which provide the knowledge, skills and abilities necessary to perform effectively in the position, may be considered.
Licenses and Certifications
Possession of Retirement Coordinator certification issued by the State Retirement and Pension System of Maryland required (If not held at the time of hire, certification must be obtained within 90 days of employment in this position).
Required licenses and certifications must be maintained throughout employment in this position.
Knowledge, Skills, And Abilities
Knowledge of employee benefits and applicable laws preferred.
Knowledge of Maryland's retirement and pension laws, rules, and regulations preferred.
Excellent written and verbal communication skills required.
Excellent organizational and time management skills.
Ability to learn and apply a vast knowledge of rules and regulations about the benefits provided to employees and ability to communicate this information to a diverse group of employees.
Knowledge of office practices and procedures; knowledge of filing systems; knowledge of spelling, grammar, arithmetic; knowledge of personal computers and office software packages; knowledge of automated office systems.
Skill in maintaining databases, spreadsheets, and logs; skill in maintaining filing systems; skill in operating personal computers and related office equipment; skill in providing routine information to telephone callers and office visitors.
Ability to communicate effectively; ability to manage confidential information effectively; ability to perform basic mathematical computations; ability to follow rules and regulations; ability to establish and maintain effective working relationships.
Physical And Environmental Conditions
The work of this class is generally sedentary and performed in an office environment. Work includes the operation of office equipment, including personal computers, and occasional limited physical activities.
FLSA Status:
Non-Exempt
Retirement:
Eligible for the Maryland State Retirement System.
Salary:
$25.18 - $42.19/hour depending on experience, based on grade 06, ESPBC (Education Support Professionals of Baltimore County) pay scale, effective January 1, 2026.
Visit the BCPS Office of Payroll website for additional information on pay scales, other compensation and leave accruals at
https://www.bcps.org/fiscalservices/payroll .
Benefits:
BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include paid holidays, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits meeting upon hire.
Visit the BCPS website for additional information about benefit plans for BCPS employees at https://www.bcps.org/hr/compliance/benefits_and_retirement
Conditions Of Employment
Employment in this position is contingent upon successfully completing a background, Department of Social Services (DSS) and criminal history check. A completed application must be on file in the Office of Staffing/Temporary & Support Services to be eligible to work in this position.
Application Instructions
Please read and carefully follow the instructions provided below.
Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS). Each time an applicant applies to a job with BCPS, the application must be resubmitted. If an applicant started an application with BCPS in the past and at a later date decides to apply for additional positions, it is the applicant's responsibility to review the entire application and ensure that all data is up to date (for example, the applicant may need to add additional schooling or certifications, an additional work experience, or provide updated references). The applicant must remember to review the entire application each time for accuracy and submit each time for a new or different vacancy.
Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted. Applicants should notify their reference proactively to inform them they will receive a form via email through a MAILBOT email address from Baltimore County Public Schools. Applicants should also inform their reference(s) of the job they are applying to.
Be sure to account for all periods of employment and unemployment, including student teaching and internship experience, and include names, addresses, and telephone numbers of employers.
Be sure to answer all criminal background questions. If you answer "yes" to any of the criminal background questions you must provide a written explanation. A criminal offense does not necessarily exclude an applicant from employment with BCPS. Factors such as passage of time since the offense, the nature of the violation, and the extent of rehabilitation will be taken into consideration.
Pre-Employment Requirements
All persons employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (per COMAR) completed. The fee charged for fingerprinting is $109. An identification card will be issued which must be shown prior to employment.
Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US.
If you have military experience, you will be asked to provide a copy of DD214.
Official transcripts for all higher education must be received prior to contract signing.
Some positions will require employees to undergo a physical examination.
All newly hired personnel must attend a Badges and Benefits session.
Additional job verification will be required for salary credit.
Contact Information
Office of Temporary & Support Services
Phone: 443-809-8952
#J-18808-Ljbffr