Overview
General Function: Process early disclosures, re-disclosures, and closing disclosures for consumer real estate loans according to regulation and WCU policy. Assist Originators with member contact regarding their real estate application and any additional information needed to process the application. Scrub application & information in Mortgage Bot for accuracy and completeness. Offer clerical and customer service support to all members of mortgage lending departments. Responsibilities
Assist Mortgage Lending Department staff on a daily basis and assist Member Business Lending Department as needed. Process and disclose Loan Estimates, re-disclosures, closing disclosures, and loan closing documents. Scrub real estate applications in mortgage lending software system to verify accuracy and completeness of application and supporting documents (tax returns, W2’s, etc.). Serve as liaison between Member and Originator for missing or incomplete information needed to process the real estate application. Assist with processing of real estate restructures, including but not limited to document processing, obtaining and adding restructure information to member accounts as needed. Prioritize loan pipeline at the beginning of each workday to determine most important and time-sensitive tasks and projects; check pipeline at the end of each workday, to determine which tasks need to be done as soon as possible on the following workday. Work closely with Title Specialists to prepare closing disclosure and closing documents for review in order to ensure accuracy. Address compliance alerts and coordinate with Quality Assurance team to prepare any documentation needed for correction. Report to work on time and as scheduled. Perform other duties as assigned. Qualifications
Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential. Ability and willingness to interact calmly and professionally with people from all backgrounds. Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness. Ability to follow oral and written instructions.
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General Function: Process early disclosures, re-disclosures, and closing disclosures for consumer real estate loans according to regulation and WCU policy. Assist Originators with member contact regarding their real estate application and any additional information needed to process the application. Scrub application & information in Mortgage Bot for accuracy and completeness. Offer clerical and customer service support to all members of mortgage lending departments. Responsibilities
Assist Mortgage Lending Department staff on a daily basis and assist Member Business Lending Department as needed. Process and disclose Loan Estimates, re-disclosures, closing disclosures, and loan closing documents. Scrub real estate applications in mortgage lending software system to verify accuracy and completeness of application and supporting documents (tax returns, W2’s, etc.). Serve as liaison between Member and Originator for missing or incomplete information needed to process the real estate application. Assist with processing of real estate restructures, including but not limited to document processing, obtaining and adding restructure information to member accounts as needed. Prioritize loan pipeline at the beginning of each workday to determine most important and time-sensitive tasks and projects; check pipeline at the end of each workday, to determine which tasks need to be done as soon as possible on the following workday. Work closely with Title Specialists to prepare closing disclosure and closing documents for review in order to ensure accuracy. Address compliance alerts and coordinate with Quality Assurance team to prepare any documentation needed for correction. Report to work on time and as scheduled. Perform other duties as assigned. Qualifications
Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential. Ability and willingness to interact calmly and professionally with people from all backgrounds. Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness. Ability to follow oral and written instructions.
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