Description
Vantaca's vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. More than just accounting and management software, it is business operating software that helps increase revenue, efficiency, flexibility, and control. A modern cloud architecture with a single-platform design that adapts to 100% of business processes, has proactive reporting, and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry. We’re not just building software; we're creating an AI-native platform that's redefining what's possible in community management. For the resident experience, this means going beyond traditional self-service portals to create intelligent, personalized experiences that anticipate needs, eliminate friction, and make homeowners feel genuinely connected to their communities. Our product managers need to think beyond traditional B2C feature sets to envision how AI can fundamentally reshape how millions of residents interact with their homes and communities—from predictive payment reminders to intelligent community insights that drive engagement without requiring any learning curve. Overview
As the Instructional Designer you will create interactive eLearning experiences that are based upon adult learning theory and microlearning best practices for our customers and employees, as well as digital instructional materials used in our in-person trainings. You are the lead in the development of courses working with subject matter experts and stakeholders to create content that will support both synchronous and asynchronous learning modalities. Accountability & Key Initiatives
VantacaU content creation and maintenance Knowledge base content Internal documentation Internal continued education External client Vantaca fundamental knowledge & concepts Coordinate GTM Training and readiness for product launch both internally and externally Success Metrics
Percentage of learners who complete courses within designated timeframes Assessment scores immediately after training and at periodic intervals Product adoption and usage for new products over time Post-training feedback surveys covering content quality, engagement, and relevance Time from training completion to demonstrated job performance proficiency Responsibilities
Create engaging training course content (videos, quizzes, and activities) Follow learning objectives for each course Assess current evaluation criteria Create processes and guidelines on how to use online training material Research and recommend current relevant educational methods (e.g. gamification) Conduct skills gap analyses Conduct surveys to customers and Vantaca staff to drive training products forward through feedback Learning Management System quality and effectiveness Performs other duties as assigned Qualifications
Bachelor’s degree in Instructional design, Educational Technology, or relevant field Hands-on experience with Learning Management Systems (LMS) (AbsorbLMS a plus) Hands-on experience with eLearning Authoring Software (Adobe Captivate a plus) Strong video editing skills. Experience with Adobe Creative Cloud suite preferred Understanding of Adult Learning Theory and microlearning principles Experience utilizing AI tools for content creation, trainings, etc. Preferred
Asana experience is desired Jira experience is desired Experience from a technology or software company (partnering with Product and Engineering) Core Values
Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. Accountability Starts with Me: Notices problems and takes personal action to solve them. Unwavering Commitment to Customer Experience: Regularly talks to residents and management companies, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Why You Should Join Our Team
Build consumer products that millions use. Shape how homeowners across the country interact with their communities every day. AI-First Product Culture with access to cutting-edge tools and autonomy to experiment. Our eNPS is +68! (Google it, that is great) Benefits: Medical, Dental, and Vision kick in day one Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year) 401K with Company Match Remote Flexible - come to the office when needed Great parental leave benefits Unicorn-stage growth: $1.25B valuation, $300M Series C, scaling from 275 to 400+ employees Named on Inc 5000 list of America\'s Fastest Growing Private Companies Named on Inc 5000 Vet 100 Private Companies list multiple years in a row Winner of Coastal Entrepreneur Award, Technology Category Active employee-led Culture Committee Ongoing industry and professional development trainings available to all employees Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community We\'re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We\'re building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
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Vantaca's vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. More than just accounting and management software, it is business operating software that helps increase revenue, efficiency, flexibility, and control. A modern cloud architecture with a single-platform design that adapts to 100% of business processes, has proactive reporting, and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry. We’re not just building software; we're creating an AI-native platform that's redefining what's possible in community management. For the resident experience, this means going beyond traditional self-service portals to create intelligent, personalized experiences that anticipate needs, eliminate friction, and make homeowners feel genuinely connected to their communities. Our product managers need to think beyond traditional B2C feature sets to envision how AI can fundamentally reshape how millions of residents interact with their homes and communities—from predictive payment reminders to intelligent community insights that drive engagement without requiring any learning curve. Overview
As the Instructional Designer you will create interactive eLearning experiences that are based upon adult learning theory and microlearning best practices for our customers and employees, as well as digital instructional materials used in our in-person trainings. You are the lead in the development of courses working with subject matter experts and stakeholders to create content that will support both synchronous and asynchronous learning modalities. Accountability & Key Initiatives
VantacaU content creation and maintenance Knowledge base content Internal documentation Internal continued education External client Vantaca fundamental knowledge & concepts Coordinate GTM Training and readiness for product launch both internally and externally Success Metrics
Percentage of learners who complete courses within designated timeframes Assessment scores immediately after training and at periodic intervals Product adoption and usage for new products over time Post-training feedback surveys covering content quality, engagement, and relevance Time from training completion to demonstrated job performance proficiency Responsibilities
Create engaging training course content (videos, quizzes, and activities) Follow learning objectives for each course Assess current evaluation criteria Create processes and guidelines on how to use online training material Research and recommend current relevant educational methods (e.g. gamification) Conduct skills gap analyses Conduct surveys to customers and Vantaca staff to drive training products forward through feedback Learning Management System quality and effectiveness Performs other duties as assigned Qualifications
Bachelor’s degree in Instructional design, Educational Technology, or relevant field Hands-on experience with Learning Management Systems (LMS) (AbsorbLMS a plus) Hands-on experience with eLearning Authoring Software (Adobe Captivate a plus) Strong video editing skills. Experience with Adobe Creative Cloud suite preferred Understanding of Adult Learning Theory and microlearning principles Experience utilizing AI tools for content creation, trainings, etc. Preferred
Asana experience is desired Jira experience is desired Experience from a technology or software company (partnering with Product and Engineering) Core Values
Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. Accountability Starts with Me: Notices problems and takes personal action to solve them. Unwavering Commitment to Customer Experience: Regularly talks to residents and management companies, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Why You Should Join Our Team
Build consumer products that millions use. Shape how homeowners across the country interact with their communities every day. AI-First Product Culture with access to cutting-edge tools and autonomy to experiment. Our eNPS is +68! (Google it, that is great) Benefits: Medical, Dental, and Vision kick in day one Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year) 401K with Company Match Remote Flexible - come to the office when needed Great parental leave benefits Unicorn-stage growth: $1.25B valuation, $300M Series C, scaling from 275 to 400+ employees Named on Inc 5000 list of America\'s Fastest Growing Private Companies Named on Inc 5000 Vet 100 Private Companies list multiple years in a row Winner of Coastal Entrepreneur Award, Technology Category Active employee-led Culture Committee Ongoing industry and professional development trainings available to all employees Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community We\'re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We\'re building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
#J-18808-Ljbffr