Mortgage Servicing Client Experience Specialist

A leading financial services company in Chicago is seeking a Guest Service Associate to provide top-tier service to borrowers and internal stakeholders. The ideal candidate will have a Bachelor's degree, at least 2 years of customer service experience, and strong communication skills. Responsibilities include handling customer inquiries, promoting one touch resolution, and identifying process improvements. This role offers a starting salary of $48,000 per year and opportunities for overtime. #J-18808-Ljbffr