Position Summary
We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as work location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
Commission Plan & Pay The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. The information provided during the interview process contains more details.
Benefits & Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business: most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
Unlimited commission above hourly base rate.
Vacation: one week after six months of full-time service; additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
Sick/PERSONAL: 8 hours after 6 months, 16 hours on each anniversary thereafter (years 2-5), 24 hours after five years (adjusted for state/local requirements).
Employee discounts on first day of active employment.
Tuition Reimbursement up to $2,000 per year with FirstCash Education (full-time employees who meet requirements).
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto-enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Legal & Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations will be provided for qualified individuals with disabilities.
Submission of your application confirms your opt-in to receive communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. Unsubscribe options are available. Visit https://firstcash.com/privacy-policy for more information.
#J-18808-Ljbffr
Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
Commission Plan & Pay The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. The information provided during the interview process contains more details.
Benefits & Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business: most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
Unlimited commission above hourly base rate.
Vacation: one week after six months of full-time service; additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
Sick/PERSONAL: 8 hours after 6 months, 16 hours on each anniversary thereafter (years 2-5), 24 hours after five years (adjusted for state/local requirements).
Employee discounts on first day of active employment.
Tuition Reimbursement up to $2,000 per year with FirstCash Education (full-time employees who meet requirements).
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto-enrollment in the FirstCash 401k program after six months of employment.
Access to the FirstCash Pet Insurance program.
Legal & Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations will be provided for qualified individuals with disabilities.
Submission of your application confirms your opt-in to receive communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. Unsubscribe options are available. Visit https://firstcash.com/privacy-policy for more information.
#J-18808-Ljbffr