Meyer Jabara Hotels
2231 N Ocean Blvd, Fort Lauderdale, FL 33305, USA
Overview Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Job Title:
Concierge Ambassador
Location:
Cambria Hotel, North Ocean Blvd, Fort Lauderdale, FL
The Cambria Hotel is located on beautiful North Ocean Blvd. We are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests while providing the highest, most efficient levels of service. In this role, you will support our front office along with the food and beverage team. Our goal is for you to be able to create a guest experience above standards.
Responsibilities
Greet guests naturally upon entering the lobby with a sincere and welcoming smile.
Offer assistance when needed (for example, assist with luggage carts for guests with many bags).
Support front office and food & beverage teams as needed to ensure guest satisfaction.
Assist with room reservations, upsell restaurant reservations, and daily guest requests.
Learn the names and personally recognize Cambria Hotel regulars.
Anticipate guest needs before they are requested and provide proactive service.
Be knowledgeable about the hotel and its services, local area, events, attractions, and cultural events.
Prioritize job functions to best satisfy the guest and provide the highest quality service at all times.
Comply with Health, Safety and Sanitation guidelines.
Follow the dress code standards and wear nametags on duty.
Be flexible to perform other duties as deemed necessary by management.
Encourage guests to share feedback about their Cambria Hotel experience.
Knowledge, Training & Qualifications
High school diploma and/or equivalent; two years of hospitality experience preferred.
Strong interpersonal, written, and verbal communication skills; detail-oriented and well-organized.
Proficient in Microsoft Word and Excel; knowledge of PowerPoint is a plus.
Ability to facilitate guest needs (reservations, daily requests, etc.).
Ability to learn and recognize Cambria Hotel regular guests.
Ability to anticipate guest needs and provide proactive service.
Knowledge of the hotel, its services, local area, events, and cultural activities.
Strong prioritization skills to satisfy guest needs.
PM shift attendance with preferred alcohol knowledge.
Trained to follow Health, Safety and Sanitation guidelines; ability to maintain clean work areas.
Restock and replenish products and supplies as needed during shifts.
Maintain an orderly lounge and ensure guest satisfaction.
Trained to follow all Emergency and Life Safety procedures and key control procedures.
Follow dress code standards; nametags required on duty.
Be flexible to perform all other duties deemed necessary by management.
Encourage guests to review their experience at Cambria Hotel and reflect the quality of service provided.
Physical Demands PHYSICAL DEMANDS SUMMARY
Lift/Carry, Twist/Turn, Climb: 11 – 20 lbs; 21 – 50 lbs; 51 – 100 lbs; 100+ lbs; Reach above shoulder; Reach outward; Push/Pull: stand, walk, sit; 13 – 25 lbs; 26 – 40 lbs; 41 – 100 lbs. Equipment and activities include use of a luggage cart and related hotel operations.
Note:
All personnel are subject to work in other areas of the hotel as needed, and to perform essential duties with or without reasonable accommodations. All personnel are expected to work their scheduled days and shifts.
Compliance & Acknowledgement B y signing, I acknowledge receiving and agreeing to each and every term and condition.
Print Name: ___________________________________
Sign Name: ___________________________________ Date: _________________________
The difference between being a good business and an amazing business can be found in the company’s footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
#J-18808-Ljbffr
Overview Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Job Title:
Concierge Ambassador
Location:
Cambria Hotel, North Ocean Blvd, Fort Lauderdale, FL
The Cambria Hotel is located on beautiful North Ocean Blvd. We are looking for a hospitable and professional Hotel Concierge Ambassador to service our guests while providing the highest, most efficient levels of service. In this role, you will support our front office along with the food and beverage team. Our goal is for you to be able to create a guest experience above standards.
Responsibilities
Greet guests naturally upon entering the lobby with a sincere and welcoming smile.
Offer assistance when needed (for example, assist with luggage carts for guests with many bags).
Support front office and food & beverage teams as needed to ensure guest satisfaction.
Assist with room reservations, upsell restaurant reservations, and daily guest requests.
Learn the names and personally recognize Cambria Hotel regulars.
Anticipate guest needs before they are requested and provide proactive service.
Be knowledgeable about the hotel and its services, local area, events, attractions, and cultural events.
Prioritize job functions to best satisfy the guest and provide the highest quality service at all times.
Comply with Health, Safety and Sanitation guidelines.
Follow the dress code standards and wear nametags on duty.
Be flexible to perform other duties as deemed necessary by management.
Encourage guests to share feedback about their Cambria Hotel experience.
Knowledge, Training & Qualifications
High school diploma and/or equivalent; two years of hospitality experience preferred.
Strong interpersonal, written, and verbal communication skills; detail-oriented and well-organized.
Proficient in Microsoft Word and Excel; knowledge of PowerPoint is a plus.
Ability to facilitate guest needs (reservations, daily requests, etc.).
Ability to learn and recognize Cambria Hotel regular guests.
Ability to anticipate guest needs and provide proactive service.
Knowledge of the hotel, its services, local area, events, and cultural activities.
Strong prioritization skills to satisfy guest needs.
PM shift attendance with preferred alcohol knowledge.
Trained to follow Health, Safety and Sanitation guidelines; ability to maintain clean work areas.
Restock and replenish products and supplies as needed during shifts.
Maintain an orderly lounge and ensure guest satisfaction.
Trained to follow all Emergency and Life Safety procedures and key control procedures.
Follow dress code standards; nametags required on duty.
Be flexible to perform all other duties deemed necessary by management.
Encourage guests to review their experience at Cambria Hotel and reflect the quality of service provided.
Physical Demands PHYSICAL DEMANDS SUMMARY
Lift/Carry, Twist/Turn, Climb: 11 – 20 lbs; 21 – 50 lbs; 51 – 100 lbs; 100+ lbs; Reach above shoulder; Reach outward; Push/Pull: stand, walk, sit; 13 – 25 lbs; 26 – 40 lbs; 41 – 100 lbs. Equipment and activities include use of a luggage cart and related hotel operations.
Note:
All personnel are subject to work in other areas of the hotel as needed, and to perform essential duties with or without reasonable accommodations. All personnel are expected to work their scheduled days and shifts.
Compliance & Acknowledgement B y signing, I acknowledge receiving and agreeing to each and every term and condition.
Print Name: ___________________________________
Sign Name: ___________________________________ Date: _________________________
The difference between being a good business and an amazing business can be found in the company’s footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
#J-18808-Ljbffr