Business Development Representative
FirstService Residential, Irvine, California, United States, 92713
Overview
The Business Development Representative supports the growth of the organization by executing and optimizing sales processes within our customer relationship platforms. This role focuses on data entry accuracy, sales analytics, email prospecting, and driving prospect engagement to generate new business opportunities for the Business Development team. The BDR works closely with Marketing, Sales Operations, and regional leadership to support pipeline movement and help ensure a steady flow of qualified opportunities. Compensation:
$28.00 - $28.85 per hour, plus eligible non-discretionary bonus. Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Create engagement with leads provided by the Marketing team. Generate new opportunities for the Business Development team. Research contact and property data for Pursuit and Target Accounts, with priority on vertical Pursuit efforts. Identify the needs of opportunities in the passive pipeline and help transition them to the active pipeline. Establish and maintain effective communication with prospects through email and phone, utilizing approved sales tools. Ensure optimal utilization, accuracy, and integrity of CRM platforms and associated data. Execute the company’s sales methodology in all lead interactions. Develop communication templates and email sequences to support efficient outreach. Use business intelligence tools to provide insights to Sales Operations, RVPs of Sales, and the Business Development team. Identify common challenges or patterns and regularly collaborate with Marketing, Sales Ops, and Business Development partners. Communicate using brand-consistent messaging while following approved sales methodology. Overcome lead objections by asking appropriate questions and sharing valuable insights with the Business Development team. Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Strong attention to detail with excellent organizational and time-management skills. Ability to work quickly and efficiently while maintaining accuracy in daily tasks. Excellent written and verbal communication skills, with strong proofreading ability. Self-starter with the ability to take initiative and work independently toward defined goals. Strong follow-up skills and ability to move tasks forward without prompting. Creative thinker with the ability to problem-solve and think outside the box. Proficiency in Microsoft Office applications, including advanced Excel and Word. Ability to learn and utilize CRM systems, business intelligence tools, and other sales technology. Education & Experience
Bachelor’s degree required. Relevant majors may include Business, Marketing, Communications, or comparable fields. 1–3 years of corporate, business development, sales support, customer outreach, or related experience. Experience working with CRM platforms and/or business intelligence tools is a plus. Demonstrated experience managing multiple priorities in a fast-paced environment. Physical Requirements & Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position (e.g., seated or standing) for extended periods while working at a computer. Must have finger dexterity for typing/using a keyboard. Ability to operate standard office equipment, including a computer, phone, copier, and printer. Frequent communication is required; must be able to exchange information clearly and effectively in person, over the phone, and in written form. Must be able to occasionally move about to attend meetings, conduct site visits, and participate in off-site client or industry events. This could include lengthy walks on uneven areas. Ability to occasionally lift and/or move up to 25 pounds, such as marketing materials or presentation equipment. Valid California Driver’s License and State mandated vehicle insurance, and registration. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Travel
Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc. Frequent local travel required and occasional overnight out-of-town travel. What We Offer
Medical, dental, and vision plans (full time and part time 30+ hours) Part time 20+ hours qualify for dental and vision 401K match Time off including vacation, sick, and company paid holidays Pet insurance available Tuition reimbursement Legal services Free emotional wellbeing and daily life assistance support for all associates Domestic partner coverage Health savings account Flexible spending account About Us
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit www.fsresidential.com/california Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. AEDT and Selection Process Information:
Automated Employment Decision Tool (AEDT) may be used in the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. Alternative selection processes or reasonable accommodations may be requested through national_recruiting@fsresidential.com. NYC Local Law 144 information requests may be submitted to the same email address; we will respond in accordance with Local Law 144, within 30 days.
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The Business Development Representative supports the growth of the organization by executing and optimizing sales processes within our customer relationship platforms. This role focuses on data entry accuracy, sales analytics, email prospecting, and driving prospect engagement to generate new business opportunities for the Business Development team. The BDR works closely with Marketing, Sales Operations, and regional leadership to support pipeline movement and help ensure a steady flow of qualified opportunities. Compensation:
$28.00 - $28.85 per hour, plus eligible non-discretionary bonus. Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Create engagement with leads provided by the Marketing team. Generate new opportunities for the Business Development team. Research contact and property data for Pursuit and Target Accounts, with priority on vertical Pursuit efforts. Identify the needs of opportunities in the passive pipeline and help transition them to the active pipeline. Establish and maintain effective communication with prospects through email and phone, utilizing approved sales tools. Ensure optimal utilization, accuracy, and integrity of CRM platforms and associated data. Execute the company’s sales methodology in all lead interactions. Develop communication templates and email sequences to support efficient outreach. Use business intelligence tools to provide insights to Sales Operations, RVPs of Sales, and the Business Development team. Identify common challenges or patterns and regularly collaborate with Marketing, Sales Ops, and Business Development partners. Communicate using brand-consistent messaging while following approved sales methodology. Overcome lead objections by asking appropriate questions and sharing valuable insights with the Business Development team. Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Strong attention to detail with excellent organizational and time-management skills. Ability to work quickly and efficiently while maintaining accuracy in daily tasks. Excellent written and verbal communication skills, with strong proofreading ability. Self-starter with the ability to take initiative and work independently toward defined goals. Strong follow-up skills and ability to move tasks forward without prompting. Creative thinker with the ability to problem-solve and think outside the box. Proficiency in Microsoft Office applications, including advanced Excel and Word. Ability to learn and utilize CRM systems, business intelligence tools, and other sales technology. Education & Experience
Bachelor’s degree required. Relevant majors may include Business, Marketing, Communications, or comparable fields. 1–3 years of corporate, business development, sales support, customer outreach, or related experience. Experience working with CRM platforms and/or business intelligence tools is a plus. Demonstrated experience managing multiple priorities in a fast-paced environment. Physical Requirements & Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position (e.g., seated or standing) for extended periods while working at a computer. Must have finger dexterity for typing/using a keyboard. Ability to operate standard office equipment, including a computer, phone, copier, and printer. Frequent communication is required; must be able to exchange information clearly and effectively in person, over the phone, and in written form. Must be able to occasionally move about to attend meetings, conduct site visits, and participate in off-site client or industry events. This could include lengthy walks on uneven areas. Ability to occasionally lift and/or move up to 25 pounds, such as marketing materials or presentation equipment. Valid California Driver’s License and State mandated vehicle insurance, and registration. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Travel
Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc. Frequent local travel required and occasional overnight out-of-town travel. What We Offer
Medical, dental, and vision plans (full time and part time 30+ hours) Part time 20+ hours qualify for dental and vision 401K match Time off including vacation, sick, and company paid holidays Pet insurance available Tuition reimbursement Legal services Free emotional wellbeing and daily life assistance support for all associates Domestic partner coverage Health savings account Flexible spending account About Us
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit www.fsresidential.com/california Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. AEDT and Selection Process Information:
Automated Employment Decision Tool (AEDT) may be used in the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. Alternative selection processes or reasonable accommodations may be requested through national_recruiting@fsresidential.com. NYC Local Law 144 information requests may be submitted to the same email address; we will respond in accordance with Local Law 144, within 30 days.
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