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Director Digital Innovation

Boardwalk, Houston, Texas, United States, 77246

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Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end‑users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers’ needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day‑to‑day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at

www.bwpipelines.com .

We are currently looking for a Director Digital Innovation for our Houston, TX office.

POSITION DESCRIPTION The Manager – Digital Transformation is a strategic leadership role responsible for driving enterprise‑wide digital initiatives that enhance operational efficiency, customer experience, and business innovation. This role leverages emerging technologies—including data analytics, artificial intelligence (AI), machine learning (ML), and automation—to modernize processes, unlock new value streams, and align transformation efforts with organizational goals.

The successful candidate will lead cross‑functional teams, shape the digital roadmap, and foster a culture of innovation and continuous improvement. Collaboration across departments is essential to embed digital capabilities into core business functions, ensure responsible data stewardship, and deliver measurable outcomes that support long‑term growth.

Key Responsibilities Strategic Leadership

Develop and execute a digital transformation strategy aligned with business goals

Lead integration of digital technologies across departments

Maintain a digital transformation roadmap that supports long‑term objectives

Ensure digital initiatives are scalable and cross‑functional

Prioritize features and opportunities to achieve maximum return‑on‑investment

Data‑Driven Decision Making

Oversee business data collection and analysis to guide strategy

Maintain governance to ensure data quality, consistency, and security

Promote data analytics to identify improvements

Artificial Intelligence (AI), Machine Learning (ML) & Process Automation

Lead the development and implementation of AI/ML and automation to optimize processes and enhance user experience and customer engagement

Work with stakeholders to prioritize impactful AI/ML projects

Integrate automation tools to streamline tasks and improve efficiency

Cross‑Functional Collaboration

Promote alignment of digital initiatives by facilitating cross‑team collaboration and knowledge sharing

Support enterprise‑wide adoption of transformation projects and accelerate innovation through sharing best practices

Performance Monitoring

Establish KPIs and metrics to track the success of digital initiatives

Continuously evaluate and refine strategies based on performance data and feedback

Track ROI and performance metrics for digital investments to ensure value delivery

Change Management

Lead change management efforts to ensure successful adoption of new technologies

Foster a culture of innovation and adaptability across the organization

Communicate transformation goals and progress effectively to all stakeholders

Provide clear direction to cross‑functional teams executing digital transformation initiatives

Set goals, deliver feedback, and foster accountability

Encourage collaboration, innovation, and adaptability throughout the team

Guide teams confidently through shifting priorities and challenges

Promote digital fluency and upskilling through targeted training and mentorship

Develop digital leaders across all levels

Partner with HR to address skill gaps and foster a growth mindset and innovation

Evaluate emerging technologies for business impact

REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE

Bachelor’s degree in Computer Science, Engineering, Business, or related field

8+ years in digital transformation or technology strategy roles

Proven leadership of cross‑functional teams and enterprise‑wide change

Strong grasp of emerging technologies such as AI, ML, RPA, cloud platforms, and data analytics

Experience with digital platforms, enterprise systems, and integration strategies

Practical knowledge of cloud‑based tools like Amazon Redshift, AWS, and Jira

Skilled in data‑driven decision‑making and performance measurement

Familiar with data governance, cybersecurity, and ethical AI

Expert at leading organizational change and driving technology adoption

Excellent communication and stakeholder engagement skills, with the ability to convey technical concepts in business terms

Track record of aligning digital initiatives with business goals and delivering measurable results

PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE

Certifications such as PMP, Agile/Scrum, or digital strategy credentials.

Experience in midstream energy or industrial sectors.

Familiarity with platform thinking and building scalable, modular digital capabilities.

Experience applying design thinking and agile methodologies.

Background in mentoring digital teams and fostering a culture of innovation.

REQUIRED EDUCATION

BS Computer Science, Engineering, Business, or related field

ADDITIONAL INFORMATION Boardwalk Pipelines, LP maintains a drug‑free workplace and will require pre‑employment drug & substance abuse testing before hire.

Boardwalk Pipelines, LP is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.

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