CCaaS Transformation Lead: Global Delivery & Strategy

A global consulting firm seeks an experienced leader to drive a CCaaS transformation strategy in Albany. The role involves enhancing CCaaS offerings, leading project deliveries, and collaborating with client stakeholders. The ideal candidate has over 6 years in technology transformation, particularly in cloud and CCaaS solutions. Responsibilities include managing project teams, defining requirements, and contributing to strategic innovations. This position offers competitive compensation and opportunities for professional growth. #J-18808-Ljbffr