eosera® is changing the way people think about ear care—and beyond. As one of the fastest-growing consumer health companies in the U.S. and a four-time Inc. 5000 honoree, we build science-backed products that solve real problems. Our mission is big, our team is highly collaborative, and we are scaling quickly. We're seeking passionate, driven individuals to join our collaborative team who will champion our seven key core values:
Empowerment
- We think everyone has the potential to be outstanding.
Collaboration
- We agree that everyone has something to contribute.
Growth
- We focus on continual improvement of ourselves and our ventures.
Passion
- We have drive and an appetite for excellence.
Bravery
- We believe calculated risk-taking will result in great accomplishments.
Positivity
- We believe happiness is healing
Position Summary We're looking for a
Social Media Content & Community Manager
with exceptional writing skills, social media expertise, and the ability to build authentic community engagement. Join our growing marketing team to amplify the eosera® brand voice across social channels. You'll create compelling social content, manage community interactions, develop influencer relationships, and explore emerging platforms like TikTok Shop. This role requires someone who understands the eosera® brand voice, navigates FDA regulations with sensitivity, and balances strategic direction with proactive initiative in a hyper-growth environment.
Requirements
Full-time, on-site role, based in Fort Worth, TX.
Some evening weekend availability may be required for real-time engagement.
Key Responsibilities Social Content & Community Execution
Execute social content across Instagram, TikTok, Facebook, LinkedIn, and X in alignment with established strategy and brand guidelines.
Write captions, responses, and community interactions in the eosera® brand voice with clarity, warmth, and precision.
Manage daily community engagement, including comments, DMs, and inquiries, with timely and thoughtful responses.
Work closely with Brand, Social, Operations, Product, and external agency partners.
This role has direct ownership of day-to-day community management and influencer execution and direct influence on brand voice, sentiment, and creator partnerships.
Compliance & Judgment Respond to health-related questions with sensitivity, accuracy, and awareness of FDA regulations.
Exercise sound judgment in gray-area situations and elevate appropriately when needed.
Ensure all social interactions align with regulated product guidelines and internal standards.
Influencer & Advocacy Management
Identify, engage, and manage relationships with influencers, brand advocates, and micro-creators.
Own influencer outreach, negotiations, coordination, and ongoing relationship management.
Track influencer effectiveness and provide feedback on performance and engagement quality.
TikTok Shop (Social Side)
Own the social and community execution of TikTok Shop.
Collaborate closely with eCommerce partners who manage listings, pricing, and promotions.
Engage creators and community members to support TikTok Shop growth.
Performance & Optimization
Monitor engagement trends, community sentiment, and content performance.
Share insights and recommendations with marketing leadership.
Support campaign execution and seasonal initiatives.
Process & Collaboration
Document workflows and best practices for community management and influencer engagement.
Collaborate closely with Brand Communications, eCommerce, Design, and Marketing Operations.
Work flexible hours when needed to support influencer coordination or real-time community engagement.
Qualifications Required
Bachelor’s degree required (Marketing, Communications, or related field preferred).
5+ years of experience managing social media and community for consumer brands.
Exceptional writing skills with a strong portfolio of brand-aligned social content.
Hands-on experience managing influencer partnerships.
Demonstrated ability to work within regulated or compliance-sensitive categories.
Strong organizational skills and attention to detail.
Tools
Native social platforms (Instagram, TikTok, Facebook, LinkedIn, X)
TikTok Shop Creator Marketplace
Bazaarvoice as a social commerce and influencer tool
Social scheduling & analytics tools (Hootsuite)
Basic reporting in Excel / Google Sheets
Comfortable making informed decisions and moving work forward without a playbook.
Self-directed and comfortable executing without constant oversight.
Highly collaborative with a no-ego mindset.
Adaptable and energized by fast-paced environments.
Comfortable balancing creativity with compliance.
Why Work at eosera®
Make a direct impact on a fast-growing, mission-driven brand focused on innovative health solutions.
Collaborate with a creative, passionate, and nimble marketing team.
Significant growth opportunities as the company scales.
Opportunity to gain strategic and managerial experience in a middle-management capacity.
Vibrant, team-focused culture with in-office collaboration.
eosera® is proud to be an equal opportunity employer. We make hiring decisions based on skills, character, and growth potential. All applicants must be legally authorized to work in the United States.
#J-18808-Ljbffr
Empowerment
- We think everyone has the potential to be outstanding.
Collaboration
- We agree that everyone has something to contribute.
Growth
- We focus on continual improvement of ourselves and our ventures.
Passion
- We have drive and an appetite for excellence.
Bravery
- We believe calculated risk-taking will result in great accomplishments.
Positivity
- We believe happiness is healing
Position Summary We're looking for a
Social Media Content & Community Manager
with exceptional writing skills, social media expertise, and the ability to build authentic community engagement. Join our growing marketing team to amplify the eosera® brand voice across social channels. You'll create compelling social content, manage community interactions, develop influencer relationships, and explore emerging platforms like TikTok Shop. This role requires someone who understands the eosera® brand voice, navigates FDA regulations with sensitivity, and balances strategic direction with proactive initiative in a hyper-growth environment.
Requirements
Full-time, on-site role, based in Fort Worth, TX.
Some evening weekend availability may be required for real-time engagement.
Key Responsibilities Social Content & Community Execution
Execute social content across Instagram, TikTok, Facebook, LinkedIn, and X in alignment with established strategy and brand guidelines.
Write captions, responses, and community interactions in the eosera® brand voice with clarity, warmth, and precision.
Manage daily community engagement, including comments, DMs, and inquiries, with timely and thoughtful responses.
Work closely with Brand, Social, Operations, Product, and external agency partners.
This role has direct ownership of day-to-day community management and influencer execution and direct influence on brand voice, sentiment, and creator partnerships.
Compliance & Judgment Respond to health-related questions with sensitivity, accuracy, and awareness of FDA regulations.
Exercise sound judgment in gray-area situations and elevate appropriately when needed.
Ensure all social interactions align with regulated product guidelines and internal standards.
Influencer & Advocacy Management
Identify, engage, and manage relationships with influencers, brand advocates, and micro-creators.
Own influencer outreach, negotiations, coordination, and ongoing relationship management.
Track influencer effectiveness and provide feedback on performance and engagement quality.
TikTok Shop (Social Side)
Own the social and community execution of TikTok Shop.
Collaborate closely with eCommerce partners who manage listings, pricing, and promotions.
Engage creators and community members to support TikTok Shop growth.
Performance & Optimization
Monitor engagement trends, community sentiment, and content performance.
Share insights and recommendations with marketing leadership.
Support campaign execution and seasonal initiatives.
Process & Collaboration
Document workflows and best practices for community management and influencer engagement.
Collaborate closely with Brand Communications, eCommerce, Design, and Marketing Operations.
Work flexible hours when needed to support influencer coordination or real-time community engagement.
Qualifications Required
Bachelor’s degree required (Marketing, Communications, or related field preferred).
5+ years of experience managing social media and community for consumer brands.
Exceptional writing skills with a strong portfolio of brand-aligned social content.
Hands-on experience managing influencer partnerships.
Demonstrated ability to work within regulated or compliance-sensitive categories.
Strong organizational skills and attention to detail.
Tools
Native social platforms (Instagram, TikTok, Facebook, LinkedIn, X)
TikTok Shop Creator Marketplace
Bazaarvoice as a social commerce and influencer tool
Social scheduling & analytics tools (Hootsuite)
Basic reporting in Excel / Google Sheets
Comfortable making informed decisions and moving work forward without a playbook.
Self-directed and comfortable executing without constant oversight.
Highly collaborative with a no-ego mindset.
Adaptable and energized by fast-paced environments.
Comfortable balancing creativity with compliance.
Why Work at eosera®
Make a direct impact on a fast-growing, mission-driven brand focused on innovative health solutions.
Collaborate with a creative, passionate, and nimble marketing team.
Significant growth opportunities as the company scales.
Opportunity to gain strategic and managerial experience in a middle-management capacity.
Vibrant, team-focused culture with in-office collaboration.
eosera® is proud to be an equal opportunity employer. We make hiring decisions based on skills, character, and growth potential. All applicants must be legally authorized to work in the United States.
#J-18808-Ljbffr