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The Jonus Group

Personal Lines Associate Client Representative

The Jonus Group, Scottsdale, Arizona, us, 85261

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Overview Personal Lines Associate Client Representative

Seeking a dedicated and detail-oriented Personal Lines Associate Client Representative to join a team. This role is an excellent opportunity for individuals looking to grow their career in the insurance industry. The successful candidate will provide support to Client Managers and Client Advisors by following established workflows and procedures to ensure efficient and effective service delivery.

Compensation Package

Salary: $45,000 annually

Benefits: Comprehensive benefits package, including 401(k) plan

Responsibilities

Setting up and maintaining accurate account details, contacts, and policy information in EPIC

Processing renewals, endorsements, acknowledgments, cancellations, and proofs of insurance

Attaching, organizing, and naming documents in EPIC

Initiating endorsements, proofs of insurance, and invoices

Utilizing templates and system-generated letters/forms to produce standard communications to clients and carriers

Creating activities in EPIC and assigning them to applicable team members

Additional Responsibilities May Include

Pulling items such as MVR, CLUES, Risk Meters, RCE, etc.

Generating and sending renewal proofs upon request

Checking policies and endorsements against requests and completing checklists

Document maintenance and retrieval

Supporting other team members as needed

Qualifications/Requirements

Experience: 0-2 years of experience in Personal Property and Casualty insurance preferred

Licenses/Certifications: State Property & Casualty insurance license preferred or willingness to obtain within a specified timeframe

Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, etc.); familiarity with EPIC software is a plus

Soft Skills:

Strong written, oral, and interpersonal communication skills

Ability to prioritize tasks and manage workflow effectively

Problem-solving skills and a collaborative mindset

Commitment to meeting the expectations of co-workers and clients

Eagerness to learn and improve knowledge of industry standards, coverage fundamentals, and technology

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