Hilton Worldwide, Inc.
Assistant Director of Banquets - Waldorf Astoria New York
Hilton Worldwide, Inc., New York, New York, us, 10261
Job Title
Assistant Director of Banquets - Waldorf Astoria New York (HOT0C9NJ)
Work Locations The Waldorf Astoria - New York 301 Park Avenue New York 10022
Overview After undergoing a transformative restoration,
Waldorf Astoria New York
is set to reignite its magnetic allure.
Waldorf Astoria New York
is seeking an
Assistant Director of Banquets
to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Responsibilities As an
Assistant Director of Banquets , you would be responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, food and beverage quality, soliciting new accounts, merchandising and marketing, inventory management and cost controls, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
Assist with the development, implementation and maintenance of department service guidelines and standards
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Act in absence of the Director, as needed
Qualifications & Values The ideal candidate will be a remarkable leader, exceptional strategic planner, creative thinker, with a passion for delivering unique and memorable experiences, and the ability to drive the business forward through innovation and fostering a positive culture. At least 3-5 years of leadership experience and 1-3 years of banquet experience. Experience working in a Forbes luxury hotel and managing a unionized work environment is strongly preferred.
We look for demonstration of the following values:
Hospitality – we're passionate about delivering exceptional guest experiences.
Integrity – we do the right thing, all the time.
Leadership – we're leaders in our industry and in our communities.
Teamwork – we're team players in everything we do.
Ownership – we're the owners of our actions and decisions.
Now – we operate with a sense of urgency and discipline.
And the following key attributes:
Quality
Productivity
Customer Focus
Shift & Pay Shift:
Various – must be available to work weekdays, weekends, and holidays.
Pay Rate:
The salary range for this role is $110,000 - $130,000 and is based on applicable and specialized experience and location.
Benefits Hilton is proud to have an award‑winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment.
#J-18808-Ljbffr
Work Locations The Waldorf Astoria - New York 301 Park Avenue New York 10022
Overview After undergoing a transformative restoration,
Waldorf Astoria New York
is set to reignite its magnetic allure.
Waldorf Astoria New York
is seeking an
Assistant Director of Banquets
to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Responsibilities As an
Assistant Director of Banquets , you would be responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, food and beverage quality, soliciting new accounts, merchandising and marketing, inventory management and cost controls, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
Assist with the development, implementation and maintenance of department service guidelines and standards
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Act in absence of the Director, as needed
Qualifications & Values The ideal candidate will be a remarkable leader, exceptional strategic planner, creative thinker, with a passion for delivering unique and memorable experiences, and the ability to drive the business forward through innovation and fostering a positive culture. At least 3-5 years of leadership experience and 1-3 years of banquet experience. Experience working in a Forbes luxury hotel and managing a unionized work environment is strongly preferred.
We look for demonstration of the following values:
Hospitality – we're passionate about delivering exceptional guest experiences.
Integrity – we do the right thing, all the time.
Leadership – we're leaders in our industry and in our communities.
Teamwork – we're team players in everything we do.
Ownership – we're the owners of our actions and decisions.
Now – we operate with a sense of urgency and discipline.
And the following key attributes:
Quality
Productivity
Customer Focus
Shift & Pay Shift:
Various – must be available to work weekdays, weekends, and holidays.
Pay Rate:
The salary range for this role is $110,000 - $130,000 and is based on applicable and specialized experience and location.
Benefits Hilton is proud to have an award‑winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment.
#J-18808-Ljbffr