Sodexo
Customer Account Manager - Pantry Operations
Sodexo, Los Angeles, California, United States, 90079
Role Overview
Sodexo is seeking a dynamic
Customer Account Manager
–
Pantry Operations
to join our
InReach
team in
Los Angeles, California
and deliver exceptional service across vending, micro‑market, office coffee, and pantry solutions. This role combines strategic account management with operational excellence to ensure client satisfaction, retention, and growth. What You’ll Do
Serve as the primary point of contact for assigned accounts, building strong relationships. Conduct regular site visits and audits to maintain service standards and compliance. Develop and execute action plans to optimize service quality and reduce waste. Identify upsell opportunities and introduce new products and services to clients. Collaborate with internal teams to ensure consistent and high‑quality service delivery. Support client site openings and implement national account standards. Assist with route‑based service tasks, including restocking and equipment servicing. What We Offer
Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement What You Bring
Bachelor’s degree preferred or equivalent experience. 2–3 years in customer success, account management, or related roles. Valid driver’s license with clean driving record; ability to travel locally. Strong communication, problem‑solving, and organizational skills. Experience in foodservice, vending, or retail merchandising is a plus. Ability to lift up to 30 lbs. Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. We embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Qualifications & Requirements
Minimum Education Requirement – Bachelor’s Degree or equivalent experience. Minimum Management Experience – 3 years. Minimum Functional Experience – 3 years of work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services. Employment Status
Full‑Time Exempt
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Sodexo is seeking a dynamic
Customer Account Manager
–
Pantry Operations
to join our
InReach
team in
Los Angeles, California
and deliver exceptional service across vending, micro‑market, office coffee, and pantry solutions. This role combines strategic account management with operational excellence to ensure client satisfaction, retention, and growth. What You’ll Do
Serve as the primary point of contact for assigned accounts, building strong relationships. Conduct regular site visits and audits to maintain service standards and compliance. Develop and execute action plans to optimize service quality and reduce waste. Identify upsell opportunities and introduce new products and services to clients. Collaborate with internal teams to ensure consistent and high‑quality service delivery. Support client site openings and implement national account standards. Assist with route‑based service tasks, including restocking and equipment servicing. What We Offer
Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement What You Bring
Bachelor’s degree preferred or equivalent experience. 2–3 years in customer success, account management, or related roles. Valid driver’s license with clean driving record; ability to travel locally. Strong communication, problem‑solving, and organizational skills. Experience in foodservice, vending, or retail merchandising is a plus. Ability to lift up to 30 lbs. Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. We embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Qualifications & Requirements
Minimum Education Requirement – Bachelor’s Degree or equivalent experience. Minimum Management Experience – 3 years. Minimum Functional Experience – 3 years of work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services. Employment Status
Full‑Time Exempt
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