Overview
Posting Number:
S14402P Working Title:
Endpoint Management Specialist Department:
Terry-Information Technology Location of Vacancy:
Athens Area Advertised Salary:
$60,000 + commensurate with experience Posting Date:
11/17/2025 Open Until Filled:
Yes Proposed Starting Date:
01/01/2026 Full/Part Time:
Full Time Benefits Eligibility:
Benefits Eligible Classification Title:
IT Support Professional II FLSA:
Exempt FTE:
1.00
About The University Of Georgia The University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
Posting Type:
External
Retirement Plan:
TRS or ORP
Employment Type:
Employee
Benefits Eligibility:
Benefits Eligible
Full/Part Time:
Full Time
Additional Schedule Information:
Typically, Monday through Friday 8:00 am – 5:00 pm
Duties/Responsibilities:
Support faculty, staff, and classroom IT support requests and resolution of new and unknown problems.
Serve as Tier 3 escalation point for complex endpoint issues unresolved by Tier 2 support
Administrate Enterprise Endpoint Software including Intune
Migrate legacy device management from Jamf, Ivanti, and hybrid to cloud-only in Intune
Respond to endpoint vulnerabilities, patch noncompliance, or security incidents
Percentage Of Time:
40
Duties/Responsibilities Responsible for functional success of endpoints regarding imaging, utility, and implementation in response to faculty, staff, and classroom IT demands.
Lead periodic endpoint security reviews and compliance audits
Maintain and deploy applications through Intune
Design and maintain modern provisioning workflows for Windows, Linux, and Apple Devices.
Implement Privileged Access Management solution to control and audit administrative requests by faculty and staff
Percentage Of Time:
20
Duties/Responsibilities Responsible for setting computational standards and strategic planning.
Collaborate with IT leadership to develop and refine endpoint management strategy
Maintain current standards for equipment ordered to meet college requirements
Assess and implement tools and best practices that align endpoint strategy with academic needs
Percentage Of Time:
20
Qualifications Minimum Qualifications:
Bachelor’s degree in computer science or a related field, or equivalent and 2 years of professional experience
Knowledge, Skills, Abilities And/or Competencies
Extensive knowledge and experience with Windows, Linux, and Mac Operating Systems, Microsoft’s Entra ID, Intune, Defender, Active Directory, configuration and group policy, wired and wireless network technology and troubleshooting, standard applications utilized on these platforms including installation, functionality, and troubleshooting, standardization practices including computer imaging, software packaging and network distribution of software.
Extensive knowledge of modern computing hardware and components such as offerings by Intel, AMD, Nvidia, and Apple.
Understand computational requirements between software and hardware to offer appropriate solutions to clients.
Extensive experience with endpoint management software such as Intune.
Functional knowledge of endpoint security best practices and implementations to meet USG standards.
Extensive knowledge of PowerShell, Graph API, and Intune Management Extension scripts.
Functional knowledge of AV systems design, digital projectors, and web conferencing.
Excellent interpersonal skills, written and verbal communications skills, critical thinking and problem-solving skills.
Additional Information Physical Demands:
Working in a normal office environment.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does This Position Have Security Access (e.g., Public Safety, IT Security, Personnel Records, Patient Records, Or Access To Chemicals And Medications):
Yes
Credit And P-Card Policy:
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy:
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Recruitment Contacts Recruitment Contact Name:
Natasha Barreto
Recruitment Contact Email:
nbarreto@uga.edu
#J-18808-Ljbffr
S14402P Working Title:
Endpoint Management Specialist Department:
Terry-Information Technology Location of Vacancy:
Athens Area Advertised Salary:
$60,000 + commensurate with experience Posting Date:
11/17/2025 Open Until Filled:
Yes Proposed Starting Date:
01/01/2026 Full/Part Time:
Full Time Benefits Eligibility:
Benefits Eligible Classification Title:
IT Support Professional II FLSA:
Exempt FTE:
1.00
About The University Of Georgia The University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
Posting Type:
External
Retirement Plan:
TRS or ORP
Employment Type:
Employee
Benefits Eligibility:
Benefits Eligible
Full/Part Time:
Full Time
Additional Schedule Information:
Typically, Monday through Friday 8:00 am – 5:00 pm
Duties/Responsibilities:
Support faculty, staff, and classroom IT support requests and resolution of new and unknown problems.
Serve as Tier 3 escalation point for complex endpoint issues unresolved by Tier 2 support
Administrate Enterprise Endpoint Software including Intune
Migrate legacy device management from Jamf, Ivanti, and hybrid to cloud-only in Intune
Respond to endpoint vulnerabilities, patch noncompliance, or security incidents
Percentage Of Time:
40
Duties/Responsibilities Responsible for functional success of endpoints regarding imaging, utility, and implementation in response to faculty, staff, and classroom IT demands.
Lead periodic endpoint security reviews and compliance audits
Maintain and deploy applications through Intune
Design and maintain modern provisioning workflows for Windows, Linux, and Apple Devices.
Implement Privileged Access Management solution to control and audit administrative requests by faculty and staff
Percentage Of Time:
20
Duties/Responsibilities Responsible for setting computational standards and strategic planning.
Collaborate with IT leadership to develop and refine endpoint management strategy
Maintain current standards for equipment ordered to meet college requirements
Assess and implement tools and best practices that align endpoint strategy with academic needs
Percentage Of Time:
20
Qualifications Minimum Qualifications:
Bachelor’s degree in computer science or a related field, or equivalent and 2 years of professional experience
Knowledge, Skills, Abilities And/or Competencies
Extensive knowledge and experience with Windows, Linux, and Mac Operating Systems, Microsoft’s Entra ID, Intune, Defender, Active Directory, configuration and group policy, wired and wireless network technology and troubleshooting, standard applications utilized on these platforms including installation, functionality, and troubleshooting, standardization practices including computer imaging, software packaging and network distribution of software.
Extensive knowledge of modern computing hardware and components such as offerings by Intel, AMD, Nvidia, and Apple.
Understand computational requirements between software and hardware to offer appropriate solutions to clients.
Extensive experience with endpoint management software such as Intune.
Functional knowledge of endpoint security best practices and implementations to meet USG standards.
Extensive knowledge of PowerShell, Graph API, and Intune Management Extension scripts.
Functional knowledge of AV systems design, digital projectors, and web conferencing.
Excellent interpersonal skills, written and verbal communications skills, critical thinking and problem-solving skills.
Additional Information Physical Demands:
Working in a normal office environment.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does This Position Have Security Access (e.g., Public Safety, IT Security, Personnel Records, Patient Records, Or Access To Chemicals And Medications):
Yes
Credit And P-Card Policy:
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy:
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Recruitment Contacts Recruitment Contact Name:
Natasha Barreto
Recruitment Contact Email:
nbarreto@uga.edu
#J-18808-Ljbffr