Partner Performance Manager (Performance Analysis - Partnerships/Data Analytics/
Ladder, Palo Alto, California, United States, 94306
Partner Performance Manager (Performance Analysis - Partnerships/Data Analytics/Business Operations In Insurance)
About Ladder
We saw a problem within the life insurance industry: getting covered took too long, involved too much paperwork, and required too many in-person meetings with sales agents. Having lost his father at a young age, our CEO, Jamie, was determined to make it easier for people to get the coverage they needed to provide for their families. So, we got to work. We developed a method of real-time underwriting leveraging AI and, in doing so, reduced the months-long process of applying for life insurance to minutes. Our digital experience is quick (instant decisions!), loved by users (check out our Trustpilot or Google reviews) and prolific ($74 billion+ in coverage provided).
About the role We are looking for a highly analytical, business-savvy Partner Performance Manager to join our team. This role is not just about pulling data—it’s about interpreting it, identifying strategic opportunities, and directly impacting business outcomes. You will serve as a critical bridge between data analytics and business execution, ensuring that our partnerships operate at peak performance while uncovering areas for growth and optimization.
As part of our Business Development team, you will proactively analyze performance trends, identify inefficiencies, and provide actionable insights to drive revenue and improve partner relationships. You will work closely with internal stakeholders across business development, product, and engineering to ensure our partnership strategies are informed by data-driven decisions.
Please note, this can be a hybrid role based in our Palo Alto headquarters or
a remote role based role in one of the 23 States Ladder is currently hiring in - AZ, CA, CO, CT, FL, GA, IA, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OR, PA, TX, VA, WA, WI.
Please note, Ladder is not currently sponsoring or transferring OPT or H1-B visa's.
What you’ll do
Act as a strategic thought partner to the BD team, leveraging data to optimize partner performance and identify new opportunities.
Conduct proactive deep-dive analyses to uncover revenue-driving insights, conversion optimizations, and efficiency improvements.
Monitor partner performance trends and provide regular insights to leadership, flagging data discrepancies and business risks before they impact results.
Develop and maintain performance dashboards and reporting tools that surface key trends in real-time.
Work with business leaders to define and refine key success metrics, ensuring alignment between data insights and company goals.
Collaborate with data engineering to ensure data accuracy and integrity across all reporting functions.
Proactively identify data gaps and inconsistencies, working cross-functionally to enhance data quality and analytical depth.
Present insights and recommendations to executive leadership in a clear, compelling manner that drives business action.
What we’re looking for
BA/BS in Business, Economics, Data Science, Finance, or a related field.
5+ years of experience in analytics, business intelligence, or a strategic finance role, ideally in a partnerships, marketplace, or commercial strategy function.
Strong SQL skills and experience with relational databases.
Experience working with data visualization tools (Looker, Tableau, Sigma, etc.).
Strong knowledge of financial and operational metrics within partnerships, marketplaces, or revenue-generating teams.
Experience working in a fast-paced, high-growth environment, ideally within fintech, e-commerce, or B2B/B2C marketplaces.
What excites us
Strong commercial mindset—ability to connect data insights with real business impact.
Proactive, independent thinker who doesn’t just analyze but questions and optimizes.
Comfortable working in ambiguity, prioritizing effectively, and driving clarity through data.
Ability to tell a story with data—strong communication and presentation skills.
A relentless focus on accuracy, attention to detail, and problem-solving.
Passion for partnerships and marketplace dynamics, with a natural curiosity to explore new growth levers.
This role is ideal for a data-driven strategist who thrives in fast-paced environments and enjoys connecting analytical rigor with business success.
What we Offer Whether you work in our beautiful office in Palo Alto or remotely, Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:
Excellent medical, dental, and vision coverage
| We offer competitive healthcare and dental plans for you and your family.
Flexible paid time off
| Take the time that you need to rest and recharge, including our week-long winter holiday closure.
Stock options
| We offer competitive stock option packages to participate in the success of building Ladder.
A rewarding 401k match program
| We’ll match up to 4% of your contributions as you save for your retirement goals.
Commuter benefits
| When you work from the office, you will receive pre-tax benefits for your commute and free parking.
A stocked, beautiful new office
| Located in downtown Palo Alto, our office was specifically designed to accommodate all working styles. We’ve invested in technology to support our hybrid team, plus we provide office snacks and catered lunches so that team members can work well and have fun together.
Paid parental leave
| We think it’s crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
Work-from-home flexibility and support
| We recognize that everyone’s homelife is different and support remote and hybrid work. Upon joining, we provide a one-time $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet.
Fun company-wide events
| Whether we work locally or remotely, we genuinely enjoy spending time together. That’s why we plan fun virtual and in-person events to let loose and laugh.
The base pay range targeted for this position is
$100,000.00 - $141,000.00
per year. Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. This role is eligible for equity and benefits as shared above.
Ladder is building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, products, and community. Let us know why you’re interested in this position and what unique contributions you can make to the Ladder team. We look forward to hearing from you.
Equal Employment Opportunity We are building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, products, and community.
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Ladder’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self-Identification for Disability Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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About the role We are looking for a highly analytical, business-savvy Partner Performance Manager to join our team. This role is not just about pulling data—it’s about interpreting it, identifying strategic opportunities, and directly impacting business outcomes. You will serve as a critical bridge between data analytics and business execution, ensuring that our partnerships operate at peak performance while uncovering areas for growth and optimization.
As part of our Business Development team, you will proactively analyze performance trends, identify inefficiencies, and provide actionable insights to drive revenue and improve partner relationships. You will work closely with internal stakeholders across business development, product, and engineering to ensure our partnership strategies are informed by data-driven decisions.
Please note, this can be a hybrid role based in our Palo Alto headquarters or
a remote role based role in one of the 23 States Ladder is currently hiring in - AZ, CA, CO, CT, FL, GA, IA, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OR, PA, TX, VA, WA, WI.
Please note, Ladder is not currently sponsoring or transferring OPT or H1-B visa's.
What you’ll do
Act as a strategic thought partner to the BD team, leveraging data to optimize partner performance and identify new opportunities.
Conduct proactive deep-dive analyses to uncover revenue-driving insights, conversion optimizations, and efficiency improvements.
Monitor partner performance trends and provide regular insights to leadership, flagging data discrepancies and business risks before they impact results.
Develop and maintain performance dashboards and reporting tools that surface key trends in real-time.
Work with business leaders to define and refine key success metrics, ensuring alignment between data insights and company goals.
Collaborate with data engineering to ensure data accuracy and integrity across all reporting functions.
Proactively identify data gaps and inconsistencies, working cross-functionally to enhance data quality and analytical depth.
Present insights and recommendations to executive leadership in a clear, compelling manner that drives business action.
What we’re looking for
BA/BS in Business, Economics, Data Science, Finance, or a related field.
5+ years of experience in analytics, business intelligence, or a strategic finance role, ideally in a partnerships, marketplace, or commercial strategy function.
Strong SQL skills and experience with relational databases.
Experience working with data visualization tools (Looker, Tableau, Sigma, etc.).
Strong knowledge of financial and operational metrics within partnerships, marketplaces, or revenue-generating teams.
Experience working in a fast-paced, high-growth environment, ideally within fintech, e-commerce, or B2B/B2C marketplaces.
What excites us
Strong commercial mindset—ability to connect data insights with real business impact.
Proactive, independent thinker who doesn’t just analyze but questions and optimizes.
Comfortable working in ambiguity, prioritizing effectively, and driving clarity through data.
Ability to tell a story with data—strong communication and presentation skills.
A relentless focus on accuracy, attention to detail, and problem-solving.
Passion for partnerships and marketplace dynamics, with a natural curiosity to explore new growth levers.
This role is ideal for a data-driven strategist who thrives in fast-paced environments and enjoys connecting analytical rigor with business success.
What we Offer Whether you work in our beautiful office in Palo Alto or remotely, Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:
Excellent medical, dental, and vision coverage
| We offer competitive healthcare and dental plans for you and your family.
Flexible paid time off
| Take the time that you need to rest and recharge, including our week-long winter holiday closure.
Stock options
| We offer competitive stock option packages to participate in the success of building Ladder.
A rewarding 401k match program
| We’ll match up to 4% of your contributions as you save for your retirement goals.
Commuter benefits
| When you work from the office, you will receive pre-tax benefits for your commute and free parking.
A stocked, beautiful new office
| Located in downtown Palo Alto, our office was specifically designed to accommodate all working styles. We’ve invested in technology to support our hybrid team, plus we provide office snacks and catered lunches so that team members can work well and have fun together.
Paid parental leave
| We think it’s crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
Work-from-home flexibility and support
| We recognize that everyone’s homelife is different and support remote and hybrid work. Upon joining, we provide a one-time $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet.
Fun company-wide events
| Whether we work locally or remotely, we genuinely enjoy spending time together. That’s why we plan fun virtual and in-person events to let loose and laugh.
The base pay range targeted for this position is
$100,000.00 - $141,000.00
per year. Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. This role is eligible for equity and benefits as shared above.
Ladder is building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, products, and community. Let us know why you’re interested in this position and what unique contributions you can make to the Ladder team. We look forward to hearing from you.
Equal Employment Opportunity We are building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, products, and community.
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Ladder’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self-Identification for Disability Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr