
CSR- In office Sales Representative
Fred Loya Insurance Agency, Albuquerque, New Mexico, United States, 87101
Essential Duties and Responsibilities
Sales
Provides professional, courteous service to internal and external customers
Answers any questions regarding customer's policy
Accepts payments and processes transactions
Identifies potential needs the customer may have regarding their policy
Follows up with customers on quotes, renewals, and cancellations
Participates in marketing initiatives for new business development on an as‑needed basis
Maintains a neat and clean work area and office
Handles FNOLs (vehicle inspections)
Takes vehicle pictures (requires squatting, bending, flexing)
Performs bank run deposits
Position is full time
Other duties as assigned
Qualifications / Requirements
Computer literate, desired from basic to intermediate skills
Bilingual (English/Spanish) is helpful
Must have excellent communication skills, be assertive, and provide a first‑rate experience for customers
Must pass state licensing requirements
Flexible schedule
Reliable transportation
Education / Training / Experience
High School Diploma
Previous customer service experience is helpful
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Sales
Provides professional, courteous service to internal and external customers
Answers any questions regarding customer's policy
Accepts payments and processes transactions
Identifies potential needs the customer may have regarding their policy
Follows up with customers on quotes, renewals, and cancellations
Participates in marketing initiatives for new business development on an as‑needed basis
Maintains a neat and clean work area and office
Handles FNOLs (vehicle inspections)
Takes vehicle pictures (requires squatting, bending, flexing)
Performs bank run deposits
Position is full time
Other duties as assigned
Qualifications / Requirements
Computer literate, desired from basic to intermediate skills
Bilingual (English/Spanish) is helpful
Must have excellent communication skills, be assertive, and provide a first‑rate experience for customers
Must pass state licensing requirements
Flexible schedule
Reliable transportation
Education / Training / Experience
High School Diploma
Previous customer service experience is helpful
#J-18808-Ljbffr