Medicare Sales Agent - Hybrid in Dublin, OH
UnitedHealthcare, Dublin, Ohio, United States, 43016
Overview
UHC is seeking dedicated sales professionals to be part of our team. Up to $3,000 sign-on bonus for external applicants. Guaranteed base pay plus monthly sales incentive earning potential. Realistic Job Preview video. At UnitedHealthcare, we\'re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
We are growing our team in Dublin, OH and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near Dublin, OH you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.
Work Schedule
Operating hours: Monday - Friday 7:00 AM - 9:30 PM local time; your shift will be provided during training with rotational weekend work
Full time position with flexibility desired based on the seasonality of our business
Work Location
Onsite training program in a standard day shift for 6 - 10 weeks
Hybrid work models after the training and on-the-job nesting period. After completion, employees may work from home up to 3 business days per week
Primary Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
Follow up with members on questions or to review current or new products and services
Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Compensation & Benefits
As a licensed agent, total compensation is determined by your ability to sell and deliver a great customer experience
Compensation = Base pay + monthly sales incentive
Average annual earnings $50K - $65K through a combination of base and sales commissions
Top performers can earn $80K (+)
15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
Sign-On Bonus up to $2,000 for unlicensed external applicants
Sign-on Bonus up to $3,000 for licensed external applicants
Medical Plan options with participation in a Health Spending Account or Health Savings Account
Dental, Vision, Life & AD&D Insurance along with Short-term and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Fun and competitive work environment focused on teamwork and individual success
More information can be downloaded at: http://uhg.hr/uhgbenefits
You\'ll be rewarded and recognized for your performance in an environment that will challenge you and provide direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
Must live within commutable distance to our 5900 Parkwood Place, Dublin, OH office
Preferred Qualifications
Previous sales experience
Familiarity with computer and Windows PC applications, including the ability to learn new and complex computer system applications
Flexibility to customize approach to meet all types of caller communication styles and personalities
All Telecommuters will be required to adhere to UnitedHealth Group\'s Telecommuter Policy
Sign-on bonus is only available to external candidates. Internal candidates are not eligible to receive a sign-on bonus
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. The hourly pay for this role ranges from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer and drug-free workplace. Candidates will be considered without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Candidates must pass a drug test before beginning employment.
#RPO #YELLOW
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Work Schedule
Operating hours: Monday - Friday 7:00 AM - 9:30 PM local time; your shift will be provided during training with rotational weekend work
Full time position with flexibility desired based on the seasonality of our business
Work Location
Onsite training program in a standard day shift for 6 - 10 weeks
Hybrid work models after the training and on-the-job nesting period. After completion, employees may work from home up to 3 business days per week
Primary Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
Follow up with members on questions or to review current or new products and services
Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Compensation & Benefits
As a licensed agent, total compensation is determined by your ability to sell and deliver a great customer experience
Compensation = Base pay + monthly sales incentive
Average annual earnings $50K - $65K through a combination of base and sales commissions
Top performers can earn $80K (+)
15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
Sign-On Bonus up to $2,000 for unlicensed external applicants
Sign-on Bonus up to $3,000 for licensed external applicants
Medical Plan options with participation in a Health Spending Account or Health Savings Account
Dental, Vision, Life & AD&D Insurance along with Short-term and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Fun and competitive work environment focused on teamwork and individual success
More information can be downloaded at: http://uhg.hr/uhgbenefits
You\'ll be rewarded and recognized for your performance in an environment that will challenge you and provide direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
Must live within commutable distance to our 5900 Parkwood Place, Dublin, OH office
Preferred Qualifications
Previous sales experience
Familiarity with computer and Windows PC applications, including the ability to learn new and complex computer system applications
Flexibility to customize approach to meet all types of caller communication styles and personalities
All Telecommuters will be required to adhere to UnitedHealth Group\'s Telecommuter Policy
Sign-on bonus is only available to external candidates. Internal candidates are not eligible to receive a sign-on bonus
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. The hourly pay for this role ranges from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer and drug-free workplace. Candidates will be considered without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Candidates must pass a drug test before beginning employment.
#RPO #YELLOW
#J-18808-Ljbffr