Bernard James Fine Jewelry | Brooklyn, NY
Bernard James is seeking a Sales Manager to join our growing team. This role will play a key part in shaping how we sell, how we build relationships with our clients, and how we scale thoughtfully across multiple sales channels.
This is a hands-on role for someone who enjoys both selling and building, working directly with clients while helping refine the systems, processes, and team structure that support long-term growth.
About Bernard James Bernard James is an independent fine jewelry brand founded in Brooklyn. Our work is rooted in craftsmanship, individuality, and long-term value. We create both ready-to-order and custom pieces, including engagement rings and bespoke projects, serving clients who are deeply invested in design and meaning.
The Role The Sales Manager will oversee and support sales across our primary channels, including in-store, private sales, e-commerce inquiries, and wholesale. This person will collaborate closely with leadership and studio teams to ensure a consistent, high-touch client experience while helping the business grow in a sustainable way.
As a small and dynamic team, this role offers the opportunity to grow alongside the brand and help define what sales leadership looks like at Bernard James.
Responsibilities
Lead and support sales across multiple channels (in-store, private, online, wholesale)
Work directly with clients, including high-touch and custom projects
Support and develop the sales team through training, guidance, and feedback
Help refine sales processes, clienteling practices, and follow-up systems
Partner with leadership on sales planning, forecasting, and performance tracking
Collaborate with production and operations to align timelines and client expectations
Represent the brand with professionalism, warmth, and consistency
Qualifications
5+ Experience in sales or sales leadership, ideally within luxury, fine jewelry, or high-touch retail
Comfort working directly with clients as well as managing day-to-day sales operations
Strong communication and organizational skills
Thoughtful, client-first approach to selling
Ability to adapt, take initiative, and grow with an evolving business
Why This Role
Opportunity to help shape a growing independent brand
Exposure to custom work, engagement rings, and long-term client relationships
Collaborative environment with direct access to leadership
Room for growth as the role and company evolve
Location & Schedule
Brooklyn-based, in-person role, option for remote work
Full-time
Some weekend availability required
Compensation This role offers a base salary range of
$75,000–$95,000 , plus performance-based incentives. Final compensation will be based on experience, scope, and overall fit.
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This is a hands-on role for someone who enjoys both selling and building, working directly with clients while helping refine the systems, processes, and team structure that support long-term growth.
About Bernard James Bernard James is an independent fine jewelry brand founded in Brooklyn. Our work is rooted in craftsmanship, individuality, and long-term value. We create both ready-to-order and custom pieces, including engagement rings and bespoke projects, serving clients who are deeply invested in design and meaning.
The Role The Sales Manager will oversee and support sales across our primary channels, including in-store, private sales, e-commerce inquiries, and wholesale. This person will collaborate closely with leadership and studio teams to ensure a consistent, high-touch client experience while helping the business grow in a sustainable way.
As a small and dynamic team, this role offers the opportunity to grow alongside the brand and help define what sales leadership looks like at Bernard James.
Responsibilities
Lead and support sales across multiple channels (in-store, private, online, wholesale)
Work directly with clients, including high-touch and custom projects
Support and develop the sales team through training, guidance, and feedback
Help refine sales processes, clienteling practices, and follow-up systems
Partner with leadership on sales planning, forecasting, and performance tracking
Collaborate with production and operations to align timelines and client expectations
Represent the brand with professionalism, warmth, and consistency
Qualifications
5+ Experience in sales or sales leadership, ideally within luxury, fine jewelry, or high-touch retail
Comfort working directly with clients as well as managing day-to-day sales operations
Strong communication and organizational skills
Thoughtful, client-first approach to selling
Ability to adapt, take initiative, and grow with an evolving business
Why This Role
Opportunity to help shape a growing independent brand
Exposure to custom work, engagement rings, and long-term client relationships
Collaborative environment with direct access to leadership
Room for growth as the role and company evolve
Location & Schedule
Brooklyn-based, in-person role, option for remote work
Full-time
Some weekend availability required
Compensation This role offers a base salary range of
$75,000–$95,000 , plus performance-based incentives. Final compensation will be based on experience, scope, and overall fit.
#J-18808-Ljbffr