Director, Salesforce Architecture

divh2Salesforce Platform Architect/h2pThe Salesforce Platform Architect is the lead technologist of the Salesforce Center of Excellence at Zelis. Reporting to the VP of Enterprise Applications, this role goes beyond solution design, it owns the architectural vision, drives platform strategy, and curates the technical roadmap that enables scalable, secure, and future-proof Salesforce innovation across the enterprise. The architect will serve as the steward of architectural integrity, guiding teams through complex integrations, modernization efforts, and multi-cloud alignment./ph3Strategic Responsibilities/h3pstrongArchitectural Vision Strategy/strong/pulliDefine and evolve the long-term architectural vision for Salesforce at Zelis, ensuring alignment with enterprise IT strategy, business goals, and emerging technologies./liliChampion platform scalability, modularity, and extensibility across Sales, Service, Experience, and Analytics Clouds./liliEvaluate and recommend implementation patterns for new (to Zelis) Salesforce capabilities like Data Cloud, Agentforce and Mulesoft./li/ulpstrongTechnical Roadmap Ownership/strong/pulliDevelop and maintain a living technical roadmap that outlines platform evolution, major releases, refactoring initiatives, and innovation pilots./liliCollaborate with product owners, business analysts, and engineering leads to prioritize roadmap items based on business value, technical feasibility, and risk./liliEnsure roadmap transparency across stakeholders and proactively manage dependencies and trade-offs./li/ulpstrongArchitectural Governance Patterns/strong/pulliEstablish and enforce architectural standards, reusable design patterns, and documentation practices across all Salesforce teams./liliMaintain a library of Architecture Decision Records (ADRs) to ensure traceability and consistency./liliLead architecture reviews, technical design sessions, and solution assessments for all major initiatives./li/ulpstrongIntegration Leadership/strong/pulliDesign robust integration strategies between Salesforce and enterprise systems (e.g., ERP, data lakes, marketing platforms, identity providers)./liliDefine API standards, middleware usage (e.g., Mulesoft), and event-driven architectures for real-time data exchange./liliEnsure integrations are secure, performant, and compliant with HIPAA, SOC 2, and other regulatory frameworks./li/ulpstrongTactical Responsibilities/strong/pulliConduct org health assessments and performance tuning across environments./liliLead proof-of-concepts for new technologies (e.g., AI, LLMs, DC) within the Salesforce ecosystem./liliMentor developers and tech leads on Apex, integration best practices, and platform limitations./liliCollaborate with DevOps to ensure CI/CD pipelines align with architectural principles./liliPartner with data architects to ensure data lineage, governance, and analytics readiness./li/ulpstrongDesired Qualifications/strong/pulli8+ years in enterprise architecture, with 5+ years focused on Salesforce platform design./liliSalesforce Certified Application Architect and System Architect credentials./liliDeep expertise in Apex, Lightning Web Components, REST/SOAP APIs, and integration architecture./liliExperience with Mulesoft, Heroku, Kafka, or other middleware/event platforms./liliStrong understanding of security protocols, identity management, and compliance frameworks./liliPrior experience in healthcare, fintech, or regulated industries./liliFamiliarity with microservices, containerization, and cloud-native design principles./li/ulp*Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future./ppWe have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employees work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies./ppBase Salary Range $169,000.00 - $225,000.00/ppAt Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage./ppZelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all./ppWe are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com./ppThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time./ppZelis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./p/div