Corporate Sales - Sales Support
Lifetime Brands, Inc., East Garden Mobile Home Village, Kansas, United States
Position Overview
The Sales Support role serves as the liaison for communicating projects from the sales team to the product division. Responsible for the development of project timelines and tracking to ensure targets are reached. Responsible for fielding customer inquiries, approval of new corporate customer applications, management of inbound leads, adherence to brand strategy, management of custom portal, etc. Sales Support will successfully juggle multiple projects simultaneously, and handle a fast‑paced work environment, deadlines, new challenges and changing priorities. Reporting into the SVP, Corporate Sales & Partnerships, the ideal candidate needs to be driven and strategic and have a strong ability to work cross‑functionally in an entrepreneurial and hands‑on environment.
Essential Job Functions
Respond quickly and efficiently to all incoming customer inquiries
Work cross‑functionally with Lifetime divisions
Assist sales team with daily administrative tasks and communication for orders
Help with business development through a combination of email outreach, market research, cold calling, trade show presence and prospect mailings.
Maintain customer database and secure repeat business with existing customers
Assist in sales presentations and marketing tools
Ad Hoc duties as assigned by Manager/Accounts: Manages daily activities of the operational sales function. Oversees workflow of all business processing including preparation of reports, charts and other statistics to support and direct the sales department. Initiates and tracks order to completion. Handles and helps to resolve more complex customer service requests or issues. Develop and implement promotional events and interact with customers to increase sales volume.
Administration
Liaison for communicating projects from the sales team to the product divisions within Lifetime Brands.
Act as liaison with the warehouses to analyze and service accounts
Supports monthly budget by monitoring open orders to availability of inventory.
Initiate and coordinate account special projects
Travel
Travel as deemed necessary: major presentation support, trade shows, significant program launches.
Requirements
Experience: 2 – 5 years in the field or in a related area
Specialized Knowledge, Licenses, etc.: Intermediate to advanced skill set with Excel and MS Office products. Experience with Access and/or SAP a plus. Ability to work independently in a fast‑paced environment. Understanding of the retail marketplace.
Working Conditions: General office environment
Other Skills/Abilities: Excellent communication and interpersonal skills. Ability to structure deals and develop strong client relationships. Strong negotiation skills with the ability to use advanced judgment in problem solving.
About Lifetime Brands Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home. We offer a comprehensive suite of benefits, which includes: All full‑time employees (and family members) are eligible to participate in our Medical, Dental, and Vision plans; Flexible Spending Accounts for Health and Dependent Care; Short‑Term Disability & Long‑Term Disability; Company Paid Basic Life and Accidental Death & Dismemberment Insurance; Eligibility in the Company's 401K plan, after 90 days of employment; Paid Time Off (vacation/sick) – accrual of 15 days per calendar year for non‑warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions; 10 Company Paid Holidays; Employee Product Discounts; Tuition Assistance; Employee Assistance Program; Volunteer Opportunities – 4 hours of paid optional volunteer time (annually). Seattle, WA based employees are provided with commute trip reduction incentives. Benefits are offered to employees who work 30 hours or more. In addition to the above, we offer voluntary benefits.
Lifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
This job posting contains a pay range, which represents the range of salaries or hourly rates that Lifetime Brands believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. Lifetime Brands expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would Lifetime Brands consider paying a salary or rate near the higher end of the range.
#J-18808-Ljbffr
Essential Job Functions
Respond quickly and efficiently to all incoming customer inquiries
Work cross‑functionally with Lifetime divisions
Assist sales team with daily administrative tasks and communication for orders
Help with business development through a combination of email outreach, market research, cold calling, trade show presence and prospect mailings.
Maintain customer database and secure repeat business with existing customers
Assist in sales presentations and marketing tools
Ad Hoc duties as assigned by Manager/Accounts: Manages daily activities of the operational sales function. Oversees workflow of all business processing including preparation of reports, charts and other statistics to support and direct the sales department. Initiates and tracks order to completion. Handles and helps to resolve more complex customer service requests or issues. Develop and implement promotional events and interact with customers to increase sales volume.
Administration
Liaison for communicating projects from the sales team to the product divisions within Lifetime Brands.
Act as liaison with the warehouses to analyze and service accounts
Supports monthly budget by monitoring open orders to availability of inventory.
Initiate and coordinate account special projects
Travel
Travel as deemed necessary: major presentation support, trade shows, significant program launches.
Requirements
Experience: 2 – 5 years in the field or in a related area
Specialized Knowledge, Licenses, etc.: Intermediate to advanced skill set with Excel and MS Office products. Experience with Access and/or SAP a plus. Ability to work independently in a fast‑paced environment. Understanding of the retail marketplace.
Working Conditions: General office environment
Other Skills/Abilities: Excellent communication and interpersonal skills. Ability to structure deals and develop strong client relationships. Strong negotiation skills with the ability to use advanced judgment in problem solving.
About Lifetime Brands Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home. We offer a comprehensive suite of benefits, which includes: All full‑time employees (and family members) are eligible to participate in our Medical, Dental, and Vision plans; Flexible Spending Accounts for Health and Dependent Care; Short‑Term Disability & Long‑Term Disability; Company Paid Basic Life and Accidental Death & Dismemberment Insurance; Eligibility in the Company's 401K plan, after 90 days of employment; Paid Time Off (vacation/sick) – accrual of 15 days per calendar year for non‑warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions; 10 Company Paid Holidays; Employee Product Discounts; Tuition Assistance; Employee Assistance Program; Volunteer Opportunities – 4 hours of paid optional volunteer time (annually). Seattle, WA based employees are provided with commute trip reduction incentives. Benefits are offered to employees who work 30 hours or more. In addition to the above, we offer voluntary benefits.
Lifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
This job posting contains a pay range, which represents the range of salaries or hourly rates that Lifetime Brands believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. Lifetime Brands expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would Lifetime Brands consider paying a salary or rate near the higher end of the range.
#J-18808-Ljbffr