Charlotte Center for Legal Advocacy - Communications Outreach Specialist
Smartstartofmeck, Charlotte, North Carolina, United States, 28245
WHO WE ARE:
Charlotte Center for Legal Advocacy is a nonprofit provider that offers free legal assistance in civil matters to individuals living with low incomes in the Charlotte region. We seek a full-time Communications Outreach Specialist. More information about the Advocacy Center can be found on our website: www.CharlotteLegalAdvocacy.org.
ROLE: The Communications Outreach Specialist plays a critical role in advancing Charlotte Center for Legal Advocacy's mission by increasing public awareness of our civil legal services and deepening engagement with the communities we serve. This position is responsible for developing and executing outreach and communications strategies that connect clients, partners, donors and the broader community to our work in health care access, public benefits, immigration, housing stability, tax issues and economic security.
RESPONSIBILITIES: Communications and Content Development
Create clear, engaging and accessible content for digital and print platforms, including website updates, newsletters, videos, social media posts, flyers and program materials
Translate complex legal and policy information into audience-appropriate messaging
Support storytelling efforts by highlighting client impact, program successes, and community partnerships (with appropriate confidentiality and consent)
Community Outreach and Engagement
Coordinate outreach efforts to increase awareness of civil legal services among clients, community partners and referral sources
Represent the organization at community events, resource fairs and partner meetings as needed
Co-lead annual Back to School Bash in conjunction with Advancement Specialist and summer interns
Develop outreach materials tailored to diverse audiences, including multilingual and culturally responsive content when appropriate
Digital and Social Media Management
Manage and maintain social media channels, including content planning, posting and engagement
Track basic analytics to assess reach and effectiveness and adjust strategies accordingly
Support email communications and campaigns in collaboration with the Advancement team
Brand and Message Alignment
Ensure all communications reflect Charlotte Center for Legal Advocacy's mission, values and brand voice
Maintain consistency across programs while adapting messaging to specific audiences
Assist with the Intranet and with internal communications as needed to support staff alignment and awareness
Draft/update communications policies, together with the Chief Philanthropy Officer and Chief Executive Officer
Collaboration and Support
Work cross-functionally with program staff to identify outreach opportunities and communication needs
Support Advancement initiatives through campaign messaging, event promotion and donor-facing communications
Contribute ideas and strategies to strengthen overall communications and outreach efforts
Assist with special projects and other departmental responsibilities as needed
Other Duties
Perform other tasks as assigned by Chief Philanthropy Officer or Chief Executive Officer
KNOWLEDGE AND SKILL REQUIREMENTS: Required Qualifications
Bachelor's degree in communications, journalism, public relations or a related field
A minimum of three years of experience in communications strategy development strongly preferred
Exceptional verbal and written communication skills
Bilingual with proficiency in Spanish highly preferred
Effective team player with excellent interpersonal skills, including the ability to communicate diplomatically and professionally with a wide variety of constituencies
Outgoing and comfortable talking to diverse audiences
Strong ability to effectively juggle competing, time-sensitive priorities
Proficient with Adobe Creative Suite, Canva, Microsoft Office, WordPress and other related technology platforms
Availability to support occasional weekend and after-hours events
Passion for social justice and the mission and vision of Charlotte Center for Legal Advocacy
WORK SCHEDULE: Charlotte Center for Legal Advocacy supports a hybrid work schedule with core work hours, Monday - Friday, 8:30 am - 5:00 pm.
SALARY: This position is a full-time, salary-exempt position. The annual salary range begins at $50,000 and may vary depending on experience and skills.
REPORTS TO: The Communications Outreach Specialist will report to the Chief Philanthropy Officer.
BENEFITS: The Charlotte Center for Legal Advocacy offers a generous leave and benefits package, including medical, dental, and vision coverage at 100% for employees, 22 paid days of General Leave increasing proportionately with tenure; 15 paid holidays and 100% employer-paid professional liability. Charlotte Center for Legal Advocacy also offers parental leave; life insurance; long and short-term disability insurance; a salary reduction option for a flexible spending account or health savings account; and opportunities for continuing education.
REASONABLE ACCOMMODATION: Charlotte Center for Legal Advocacy is committed to the full inclusion of all qualified individuals. As part of this commitment, it is the policy of the Advocacy Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please reach out to jrobinson@ascendnps.org.
TO APPLY: Applicants should send apply online through www.ascendnps.org and upload their resume and cover letter through the portal. If you have any further questions or concerns, please reach out to jrobinson@ascendnps.org.
DEADLINE: Applications will be reviewed on a rolling basis with a preference for applications received before February 10.
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ROLE: The Communications Outreach Specialist plays a critical role in advancing Charlotte Center for Legal Advocacy's mission by increasing public awareness of our civil legal services and deepening engagement with the communities we serve. This position is responsible for developing and executing outreach and communications strategies that connect clients, partners, donors and the broader community to our work in health care access, public benefits, immigration, housing stability, tax issues and economic security.
RESPONSIBILITIES: Communications and Content Development
Create clear, engaging and accessible content for digital and print platforms, including website updates, newsletters, videos, social media posts, flyers and program materials
Translate complex legal and policy information into audience-appropriate messaging
Support storytelling efforts by highlighting client impact, program successes, and community partnerships (with appropriate confidentiality and consent)
Community Outreach and Engagement
Coordinate outreach efforts to increase awareness of civil legal services among clients, community partners and referral sources
Represent the organization at community events, resource fairs and partner meetings as needed
Co-lead annual Back to School Bash in conjunction with Advancement Specialist and summer interns
Develop outreach materials tailored to diverse audiences, including multilingual and culturally responsive content when appropriate
Digital and Social Media Management
Manage and maintain social media channels, including content planning, posting and engagement
Track basic analytics to assess reach and effectiveness and adjust strategies accordingly
Support email communications and campaigns in collaboration with the Advancement team
Brand and Message Alignment
Ensure all communications reflect Charlotte Center for Legal Advocacy's mission, values and brand voice
Maintain consistency across programs while adapting messaging to specific audiences
Assist with the Intranet and with internal communications as needed to support staff alignment and awareness
Draft/update communications policies, together with the Chief Philanthropy Officer and Chief Executive Officer
Collaboration and Support
Work cross-functionally with program staff to identify outreach opportunities and communication needs
Support Advancement initiatives through campaign messaging, event promotion and donor-facing communications
Contribute ideas and strategies to strengthen overall communications and outreach efforts
Assist with special projects and other departmental responsibilities as needed
Other Duties
Perform other tasks as assigned by Chief Philanthropy Officer or Chief Executive Officer
KNOWLEDGE AND SKILL REQUIREMENTS: Required Qualifications
Bachelor's degree in communications, journalism, public relations or a related field
A minimum of three years of experience in communications strategy development strongly preferred
Exceptional verbal and written communication skills
Bilingual with proficiency in Spanish highly preferred
Effective team player with excellent interpersonal skills, including the ability to communicate diplomatically and professionally with a wide variety of constituencies
Outgoing and comfortable talking to diverse audiences
Strong ability to effectively juggle competing, time-sensitive priorities
Proficient with Adobe Creative Suite, Canva, Microsoft Office, WordPress and other related technology platforms
Availability to support occasional weekend and after-hours events
Passion for social justice and the mission and vision of Charlotte Center for Legal Advocacy
WORK SCHEDULE: Charlotte Center for Legal Advocacy supports a hybrid work schedule with core work hours, Monday - Friday, 8:30 am - 5:00 pm.
SALARY: This position is a full-time, salary-exempt position. The annual salary range begins at $50,000 and may vary depending on experience and skills.
REPORTS TO: The Communications Outreach Specialist will report to the Chief Philanthropy Officer.
BENEFITS: The Charlotte Center for Legal Advocacy offers a generous leave and benefits package, including medical, dental, and vision coverage at 100% for employees, 22 paid days of General Leave increasing proportionately with tenure; 15 paid holidays and 100% employer-paid professional liability. Charlotte Center for Legal Advocacy also offers parental leave; life insurance; long and short-term disability insurance; a salary reduction option for a flexible spending account or health savings account; and opportunities for continuing education.
REASONABLE ACCOMMODATION: Charlotte Center for Legal Advocacy is committed to the full inclusion of all qualified individuals. As part of this commitment, it is the policy of the Advocacy Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please reach out to jrobinson@ascendnps.org.
TO APPLY: Applicants should send apply online through www.ascendnps.org and upload their resume and cover letter through the portal. If you have any further questions or concerns, please reach out to jrobinson@ascendnps.org.
DEADLINE: Applications will be reviewed on a rolling basis with a preference for applications received before February 10.
#J-18808-Ljbffr