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SoCal JCB - Inside Sales Representative

JCB, Los Angeles, California, United States, 90079

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Posted Tuesday, January 20, 2026 at 5:00 AM | Expires Saturday, February 21, 2026 at 4:59 AM

Company Profile SoCal JCB is a highly successful, fast-growing business. We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.

Position Type Full Time, Exempt

Minimum Qualifications

Proven experience in inside sales

Strong customer service skills and a customer-centric approach

Excellent communication skills, both verbal and written

Ability to multitask, prioritize, and manage time effectively

Proficient in using CRM software and MS Office Suite

Strong problem-solving skills and attention to detail

Ability to work independently and as part of a team

Preferred Qualifications

At least 2 years of parts and/or service experience in the heavy equipment industry

Bilingual –li>

Responsibilities

The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry

This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales

Respond to inbound sales inquiries via phone, email

Make outbound calls to prospective and existing customers

Identify customer needs and recommend appropriate equipment solutions

Provide detailed product information, including features, benefits, and pricing

Prepare and process sales orders accurately and efficiently

Follow up on quotes and leads to convert them into sales

Coordinate with the operations team to ensure timely delivery of equipment

Build and maintain strong relationships with new and existing customers

Handle customer complaints and concerns with professionalism and elevate issues when necessary

Ensure high levels of customer satisfaction through excellent service

Maintain accurate records of customer interactions and sales activities in CRM systems

Provide regular sales updates to management

Stay updated on product knowledge and industry trends

JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers

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