Technology Equipment Technician & Sales Rep I
Solü Technology Partners, Buffalo, New York, United States, 14266
Location Buffalo, New York
Category Sales/Marketing/Bus Dev
$43,555 - $72,613
Invest in your future by being a part of an innovative technology team! Our partner is a financial services organization focused on making a difference in people’s lives and the communities they serve. As an organization founded more than 165 years ago, they now employ 22,000 people dedicated to the company’s values of integrity, ownership, collaboration, curiosity, and candor. Here, you’ll be empowered to build products that revolutionize the way their customers do business.
Technology Equipment Technician & Sales Rep Buffalo, NY - Position is on-site only $24 hour OVERVIEW Completes activities related to installations, configuration, operations of systems hardware and software and related to corporate technology equipment. Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment. This position is in a warehouse environment and requires physical labor and some repetitive work. Primarily testing and refurbishing computers, peripherals, and branch devices as well as re-packaging them for distribution.
PRIMARY RESPONSIBILITIES:
Complete the disposition of all technology equipment to include Laptops, Desktops, Thin Clients, Workstations, Tablets, Apple iPhones, iPads, MiFi devices, Micro Readers, BIC Scanners, Journal Printers, Joggers and any peripheral equipment.
Provide troubleshooting and resolution on routine to moderately complex issues using basic diagnostic tools.
Maintain and track repair inventory log for all devices and equipment.
Triage and process all Service Now orders and tickets to ensure business continuity for new equipment and break/fix replacement devices.
May participate and provide feedback on Service Now enhancement opportunities to improve customer experience.
Participate in software testing as necessary.
Supports the discovery, transport and evaluation of unused equipment throughout the company.
Assists with initial assessment of quality and condition of equipment to estimate potential resale value.
Perform refurbishment of salvageable items for profitable sale to maximize return or benefit to the company.
Participate in the retail sale of equipment to employees and external parties.
Complete order processing, shipping and inventory tracking for customer orders.
Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment.
Maintain a strong aptitude and working knowledge of the company applications, systems development environments.
Maintain a detailed understanding of vendor technologies and services used by the company.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
EDUCATION AND EXPERIENCE REQUIRED: Minimum of 3 years higher education and/or work experience. Ability to learn quickly in a rapid pace environment. Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers and testers in the fast‑paced environment. Ability to work independently and collaboratively with others in team environment. Ability to complete tasks with minimal supervision. Process‑oriented.
PHYSICAL REQUIREMENTS: This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
*Solü Technology Partners provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
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Category Sales/Marketing/Bus Dev
$43,555 - $72,613
Invest in your future by being a part of an innovative technology team! Our partner is a financial services organization focused on making a difference in people’s lives and the communities they serve. As an organization founded more than 165 years ago, they now employ 22,000 people dedicated to the company’s values of integrity, ownership, collaboration, curiosity, and candor. Here, you’ll be empowered to build products that revolutionize the way their customers do business.
Technology Equipment Technician & Sales Rep Buffalo, NY - Position is on-site only $24 hour OVERVIEW Completes activities related to installations, configuration, operations of systems hardware and software and related to corporate technology equipment. Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment. This position is in a warehouse environment and requires physical labor and some repetitive work. Primarily testing and refurbishing computers, peripherals, and branch devices as well as re-packaging them for distribution.
PRIMARY RESPONSIBILITIES:
Complete the disposition of all technology equipment to include Laptops, Desktops, Thin Clients, Workstations, Tablets, Apple iPhones, iPads, MiFi devices, Micro Readers, BIC Scanners, Journal Printers, Joggers and any peripheral equipment.
Provide troubleshooting and resolution on routine to moderately complex issues using basic diagnostic tools.
Maintain and track repair inventory log for all devices and equipment.
Triage and process all Service Now orders and tickets to ensure business continuity for new equipment and break/fix replacement devices.
May participate and provide feedback on Service Now enhancement opportunities to improve customer experience.
Participate in software testing as necessary.
Supports the discovery, transport and evaluation of unused equipment throughout the company.
Assists with initial assessment of quality and condition of equipment to estimate potential resale value.
Perform refurbishment of salvageable items for profitable sale to maximize return or benefit to the company.
Participate in the retail sale of equipment to employees and external parties.
Complete order processing, shipping and inventory tracking for customer orders.
Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment.
Maintain a strong aptitude and working knowledge of the company applications, systems development environments.
Maintain a detailed understanding of vendor technologies and services used by the company.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
EDUCATION AND EXPERIENCE REQUIRED: Minimum of 3 years higher education and/or work experience. Ability to learn quickly in a rapid pace environment. Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers and testers in the fast‑paced environment. Ability to work independently and collaboratively with others in team environment. Ability to complete tasks with minimal supervision. Process‑oriented.
PHYSICAL REQUIREMENTS: This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
*Solü Technology Partners provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
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