Post-Order Experience PM - Drive CSAT & Retention
Xometry Inc., Bethesda, Maryland, us, 20811
A leading technology firm in Maryland is seeking a Senior Product Manager for the Post-Order Experience, focusing on optimizing the customer journey post-purchase.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
The ideal candidate will have over 5 years of experience in product management, particularly in B2B environments.
Key responsibilities include defining the roadmap for post-order touchpoints and collaborating across teams to enhance customer satisfaction. xsgimln
This role offers a hybrid working arrangement.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
The ideal candidate will have over 5 years of experience in product management, particularly in B2B environments.
Key responsibilities include defining the roadmap for post-order touchpoints and collaborating across teams to enhance customer satisfaction. xsgimln
This role offers a hybrid working arrangement.