Director of Continuous Improvement – Business Processes
Northeastern University, Boston, Massachusetts, us, 02298
Director of Continuous Improvement – Business Processes
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Join to apply for the
Director of Continuous Improvement – Business Processes
role at
Northeastern University .
About the Opportunity Lead business process optimization initiatives across our Finance organization, focusing on leveraging SaaS technologies and emerging technologies such as Agentic AI. This role champions a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross‑functional processes. The ideal candidate is a data‑driven leader who blends business acumen, process redesign, and technology enablement with a collaborative, open communication style to scale our finance operations in a high‑growth SaaS environment.
Minimum Qualifications
Bachelor’s degree in Finance, Business, Engineering, or related field, and eight to ten years of related experience.
Preferred: CPA, CMA, or MBA, 10+ years of Finance experience. Knowledge of or certified in Workday HCM/PAY/FIN, and experience with large, complex project management.
Key Responsibilities & Accountability
Drive end‑to‑end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement.
Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jagong, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows.
Design, document, and implement scalable finance processes aligned with business goals and compliance requirements.
Ensure that process improvements adhere to internal controls and compliance standards.
Partner with IT, product, sales operations, and other stakeholders such as ADAFs, OTC, and global campus leadership to align systems and processes with business strategy.
Lead change initiatives, foster user adoption of new tools and processes, and provide training where needed.
Build and lead a team of BSAs and change professionals focused on process excellence and operational transformation.
Additional Information Northeastern University considers factors such as candidate work experience, education, and skills when extending an offer.
Benefits Northeastern has a comprehensive benefits package for benefit‑eligible employees. This includes, vision, dental, paid time off, tuition assistance, wellness & life, retirement, and commuting & transportation. xsgimln
EEO Statement All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by law.
Compensation Expected Hiring Range: $154,810.00 – $224,473.75. Salary ranges are reviewed regularly and are subject to change.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Join to apply for the
Director of Continuous Improvement – Business Processes
role at
Northeastern University .
About the Opportunity Lead business process optimization initiatives across our Finance organization, focusing on leveraging SaaS technologies and emerging technologies such as Agentic AI. This role champions a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross‑functional processes. The ideal candidate is a data‑driven leader who blends business acumen, process redesign, and technology enablement with a collaborative, open communication style to scale our finance operations in a high‑growth SaaS environment.
Minimum Qualifications
Bachelor’s degree in Finance, Business, Engineering, or related field, and eight to ten years of related experience.
Preferred: CPA, CMA, or MBA, 10+ years of Finance experience. Knowledge of or certified in Workday HCM/PAY/FIN, and experience with large, complex project management.
Key Responsibilities & Accountability
Drive end‑to‑end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement.
Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jagong, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows.
Design, document, and implement scalable finance processes aligned with business goals and compliance requirements.
Ensure that process improvements adhere to internal controls and compliance standards.
Partner with IT, product, sales operations, and other stakeholders such as ADAFs, OTC, and global campus leadership to align systems and processes with business strategy.
Lead change initiatives, foster user adoption of new tools and processes, and provide training where needed.
Build and lead a team of BSAs and change professionals focused on process excellence and operational transformation.
Additional Information Northeastern University considers factors such as candidate work experience, education, and skills when extending an offer.
Benefits Northeastern has a comprehensive benefits package for benefit‑eligible employees. This includes, vision, dental, paid time off, tuition assistance, wellness & life, retirement, and commuting & transportation. xsgimln
EEO Statement All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by law.
Compensation Expected Hiring Range: $154,810.00 – $224,473.75. Salary ranges are reviewed regularly and are subject to change.