Nahse
About us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Short Description
Accountable for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management. Supports the strategic direction of Ambulatory Operations and operationalizes new programs and growth initiatives. Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. Responsibilities
Accountable for the management of clinical and business operations of assigned sites. Improving patient experience and materials management. Software implementations, regulatory compliance, equipment maintenance, environment of care and facility management. After hours availability for emergent facility or operational issues. Supports the strategic direction of Ambulatory Operations and operationalizes new programs and growth initiatives. Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. Partners with physicians, clinical personnel and administrative leadership to remove barriers to success. Provides strong, effective, goal‑oriented leadership to direct and indirect reports. Establishes, cascades and meets goals, objectives, policies, procedures and systems for all operational areas. Develops, coordinates and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations. Coaches, develops, educates, mentors and holds accountable direct reports while fostering an environment of trust. Hardwires and validates leadership tools such as leader rounding on patients, employees and providers. Creates quarterly goal action plans focused on meeting annual role‑specific and organizationally driven goals. Performs data reporting and analysis to drive decision‑making geared toward meeting organizational goals. Participates in professional development activities and maintains professional affiliations. Performs all related duties and/or special projects as assigned/required. Experience Required
Minimum 3 years’ experience in a healthcare leadership, manager level or above. Skill in exercising a high degree of leadership, initiative, judgment, discretion and decision‑making. Demonstrated experience in improvement of assigned area outcomes through creative and sustainable tactics. Knowledge and ability to utilize electronic health record to monitor key practice statistics, patient access metrics and clinic operations. Excellent organizational, written and verbal communication skills. Demonstrated excellence in customer service and patient experience and operational improvement within the ambulatory setting. Strong knowledge of principles and practices of business/medical administration, management and relationship management. Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing. Education Requirements
Bachelor’s degree or Master’s degree preferred.
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At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Short Description
Accountable for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management. Supports the strategic direction of Ambulatory Operations and operationalizes new programs and growth initiatives. Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. Responsibilities
Accountable for the management of clinical and business operations of assigned sites. Improving patient experience and materials management. Software implementations, regulatory compliance, equipment maintenance, environment of care and facility management. After hours availability for emergent facility or operational issues. Supports the strategic direction of Ambulatory Operations and operationalizes new programs and growth initiatives. Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. Partners with physicians, clinical personnel and administrative leadership to remove barriers to success. Provides strong, effective, goal‑oriented leadership to direct and indirect reports. Establishes, cascades and meets goals, objectives, policies, procedures and systems for all operational areas. Develops, coordinates and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations. Coaches, develops, educates, mentors and holds accountable direct reports while fostering an environment of trust. Hardwires and validates leadership tools such as leader rounding on patients, employees and providers. Creates quarterly goal action plans focused on meeting annual role‑specific and organizationally driven goals. Performs data reporting and analysis to drive decision‑making geared toward meeting organizational goals. Participates in professional development activities and maintains professional affiliations. Performs all related duties and/or special projects as assigned/required. Experience Required
Minimum 3 years’ experience in a healthcare leadership, manager level or above. Skill in exercising a high degree of leadership, initiative, judgment, discretion and decision‑making. Demonstrated experience in improvement of assigned area outcomes through creative and sustainable tactics. Knowledge and ability to utilize electronic health record to monitor key practice statistics, patient access metrics and clinic operations. Excellent organizational, written and verbal communication skills. Demonstrated excellence in customer service and patient experience and operational improvement within the ambulatory setting. Strong knowledge of principles and practices of business/medical administration, management and relationship management. Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing. Education Requirements
Bachelor’s degree or Master’s degree preferred.
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