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HealthBay

Technical Writer

HealthBay, WorkFromHome

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We are seeking a highly skilled and detail-oriented Technical Writer to create, edit, and maintain technical documentation, manuals, user guides, and digital content in a fully remote environment. The successful candidate will translate complex technical concepts into clear, concise, and accurate documentation to support internal teams, clients, and end-users.

This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will not be considered.

Key Responsibilities

  • Develop, write, and edit technical documents including user manuals, installation guides, API documentation, standard operating procedures, and knowledge base content
  • Collaborate with engineers, product managers, subject matter experts, and QA teams to gather technical information
  • Ensure technical documentation is clear, accurate, and accessible to the target audience
  • Maintain version control and document management systems
  • Review and update existing documentation to reflect changes in products, processes, or regulations
  • Create visual aids, diagrams, flowcharts, and info graphics to enhance understanding
  • Ensure compliance with corporate, legal, and industry documentation standards
  • Support the development and improvement of documentation templates and style guides

Required Qualifications

  • Bachelor's degree in Technical Communication, English, Computer Science, Engineering, or a related field
  • Minimum of 3–5 years of experience in technical writing or technical documentation
  • Strong understanding of technical writing principles and documentation standards
  • Excellent written, verbal, and communication skills
  • Proficiency with documentation tools such as Microsoft Office, Adobe FrameMaker, MadCap Flare, Confluence, or similar platforms
  • Strong attention to detail and ability to meet deadlines
  • Ability to work independently and productively in a remote environment

Preferred Qualifications

  • Experience in software development, IT, engineering, or scientific industries
  • Familiarity with content management systems (CMS) and version control tools (e.g., Git)
  • Knowledge of API documentation, HTML, Markdown, or XML
  • Prior experience with UX writing or instructional design

Compensation

  • Annual Salary Range: $70,000 – $100,000 USD, commensurate with experience, technical expertise, and geographic location
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with employer matching
  • Paid time off, sick leave, and paid holidays
  • Life, short-term, and long-term disability insurance
  • Professional development and certification support
  • Employee assistance and wellness programs

Work Authorization & Residency Requirement

Must be legally authorized to work in the United States

Must currently reside within the United States

Applications from candidates residing outside the U.S. will be automatically rejected

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