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Intake Specialist, Region 6b

DePelchin Children's Center, Granite Heights, Wisconsin, United States

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Overview Position:

Intake Specialist

Classification:

Full-time, Non-exempt

Reports to:

Intake Supervisor

Company:

Texans Together

Location:

Bay Area/Montgomery, TX - Region 6b

Position Description:

The Intake Specialist is responsible for processing referrals and placing youth referred to the Agency by TDFPS and other agencies. This position plays a vital role in promoting the well-being of children, participates in staff meetings and trainings, and coordinating with staff from other agencies involved in providing services to youth. The Intake Specialist works closely with DFPS staff and placement providers to ensure youth are placed in properly trained and licensed facilities within required timelines. This position also responds to crisis calls and emergencies reported through the Texans Together intake line, ensuring timely and appropriate support. This position serves the Bay Area/Montgomery area, known as Region 6b and is comprised of surrounding counties: Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Liberty, Matagorda, Montgomery, Walker, Waller, Wharton.

Primary Responsibilities

Receive and review youth referral and intake information from DFPS staff and other agencies

Accept and coordinate placement of youth in appropriate, licensed, and trained facilities within established timelines

Coordinate and assist to locate and arrange for appropriate placement of clients in out of home care

Serve as a liaison for all Agency children placed in residential and psychiatric facilities

Handle crisis calls and emergencies reported to the Texans Together intake line

Collaborate with staff from DFPS and other agencies to ensure continuity of services and support for children and youth

Participate in meetings with collaborating partners and agencies as assigned

Participate in other administrative and planning meetings as needed to facilitate referral and placement

Ensure all placements comply with Texans Together policies, procedures, and other applicable contract requirements and outcomes

Ensure an accurate system of identifying available resources to satisfy youth placements

Maintain an up-to-date listing of all Agency network providers and licensing capacity

Work assigned shifts to support the Agency’s ability to provide 24-hour intake and placement for Region 6

Ensure children are placed in properly trained and licensed facilities with appropriate capacity to accept placement

Adhere to all agency policies and procedures, as well as the standards of accrediting and regulatory bodies, including Council on Accreditation (COA) and state licensing requirements

Attend mandatory and relevant in-service training offered at Texans Together to enhance knowledge of services and the application of clinical skills

Required Qualifications

Bachelor’s degree in social work, public administration, or related field

Minimum three (3) years in Texas child welfare, preferably with conservatorship, investigations, and/or the centralized placement unit

Knowledge, Skills, and Abilities

Knowledge of placement policies, procedures, and best child welfare practices

Ability to effectively utilize IMPACT Legacy, IMPACT 2.0, and CLASS systems to support accurate documentation and effective case management

Ability to operate a personal computer and utilize various software applications (i.e., Microsoft Suites)

Skilled in effective verbal and written communication

Skilled in building and maintaining collaborative working relationships

Ability to work collaboratively with youth, families, collaborating agencies, community professionals, services providers and other staff

Demonstrate good organization skills

Ability to develop systems that support compliance

Demonstrate an ability to continue learning through supervision, continuing education and experience, and work cooperatively using a team approach.

Work Conditions

Environment: Hybrid

Range of Schedule: 24-hour on-call rotation

Travel: Occasional – Local and Statewide (Must have reliable personal transportation). Uses own vehicle on agency business AND transports clients. Must have a valid Texas Driver License and maintain auto liability insurance

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.

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