Connections Housing
# Hotel Reservation Housing ManagerLas Vegas, NV 89120## Description**Primary Responsibilities:*** Act as the primary point of contact for client-related matters, ensuring seamless communication and satisfaction.* Thoroughly review event history to ensure accurate contract formulation for ongoing events.* Master the details of hotel contracts, understanding crucial elements essential for successful event operations.* Collaborate closely with hotel contacts using Passkey’s Reservation Management System to create and oversee room blocks, including individual hotel and sub-block construction and website customization.* Skillfully manage hotel block inventory to ensure availability through sell-through dates and address any block pattern challenges.* Conclude events by reconciling master accounts, ensuring accuracy and completeness.* Foster effective collaboration with your designated Housing Coordinator to enhance guest experiences.* Participate in client meetings and conference calls as required.* Thrive in a fast-paced environment, delivering exceptional customer service and maintaining high productivity.* Proactively anticipate and address client needs and concerns to ensure satisfaction.* Demonstrate accountability by meticulously reviewing personal and team work for precision and quality.* Embrace additional responsibilities as assigned.---**Technology & Accuracy Expectations****This position requires daily work in multiple systems, including Passkey and proprietary internal software. Success in this role depends on the ability to:*** Learn software workflows quickly with minimal repetition* Follow written procedures and apply training accurately* Maintain high attention to detail with room blocks, inventory, deadlines, and communications* Self-review work and catch errors before they impact clients, hotels, or guests* Stay organized while working across multiple screens, browser tabs, and tools---**Benefits**401K, Major Medical, Dental, and Vision, PTO.---**Job Type:**Full-time---**Salary:**$45,000–$55,000---**Final candidates may be asked to complete a short skills evaluation focused on attention to detail and software navigation.**## Qualifications**Qualifications*** Hotel or Group Reservations, Group sales, Convention or Event Services experience preferred.* Project management experience including:
+ Proven ability to learn new software platforms quickly and apply training confidently.
+ Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
+ Strong attention to detail and data accuracy with a consistent habit of self-checking work.
+ Ability to manage multiple priorities and system workflows without repeated errors.
+ Ability to solve practical problems and deal with a variety of variables in situations
+ Ability to develop reports and business correspondence in a professional manner* Ability to effectively present information and respond to questions from the sales and event operations as well as clients, customers and the general public.* Dependable, self-motivated, professional person who works independently with variety of people.* Experience with Passkey, Reglink/GroupMAX, registration or property management systems a plus.* Some travel may be required. #J-18808-Ljbffr
+ Proven ability to learn new software platforms quickly and apply training confidently.
+ Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
+ Strong attention to detail and data accuracy with a consistent habit of self-checking work.
+ Ability to manage multiple priorities and system workflows without repeated errors.
+ Ability to solve practical problems and deal with a variety of variables in situations
+ Ability to develop reports and business correspondence in a professional manner* Ability to effectively present information and respond to questions from the sales and event operations as well as clients, customers and the general public.* Dependable, self-motivated, professional person who works independently with variety of people.* Experience with Passkey, Reglink/GroupMAX, registration or property management systems a plus.* Some travel may be required. #J-18808-Ljbffr