Overview
Where Human Connection Fuels Possibility
At Maritz, decades of innovation and perseverance have built a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means being part of a workplace grounded in the belief that people and their potential are our greatest resource. Maritz helps companies achieve business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. We have brought this human-first design inward, building teams that care for each other and collaborate powerfully. In our latest employee survey, nearly 90% said their managers care about their concerns and 82% feel genuinely appreciated. When employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. We have a flexible environment that empowers you to do your best work while balancing what matters most. In the same survey, nearly 90% said they have the flexibility they need and nearly 80% said Maritz prioritizes employee well-being. We are passionate about excellence and genuinely care for the people making it possible. Maritz Automotive Solutions is a leading automotive consulting firm specializing in driving dealership success from showrooms to service bays. We are currently seeking a results-driven Automotive Digital Retail Implementation Manager to join our dynamic team.
Locations
Salt Lake City, UT
Des Moines, IA
Little Rock, AR / Memphis, TN
New Orleans, LA
Dallas, TX
What You'll Be Doing
Serve as the primary point of contact for dealerships of an OEM Digital Retailing system.
Subject Matter Expert (SME) on the OEM program, dealership operations, and automotive retail best practices to drive strong engagement and utilization.
Lead and facilitate user training and ongoing support throughout all phases of the implementation lifecycle.
Ensure key dealership personnel meet required turnaround times for critical implementation milestones.
Proactively identify implementation risks and work to mitigate effectively and efficiently.
Build strong partnerships with dealership teams through in‑person and virtual consultations, coaching, and training sessions.
Deliver clear, engaging presentations and product demonstrations using established presentation materials.
Consult with assigned dealerships to develop actionable plans that align with their processes and support their unique operational needs.
Build strong, productive relationships with integrated vendor partners to support overall program success.
Document, communicate and escalate issues/concerns as necessary.
Monitor performance metrics regularly, leveraging data and analytics to assess progress and identify opportunities.
Participate in scheduled performance reviews and strategic planning sessions with Maritz Managers to exchange insights, refine best practices, and collaboratively resolve challenges.
Prioritize time effectively, focusing on high-impact activities and maintaining alignment with established goals.
Manage travel and program related expenses in accordance with Maritz guidelines
What You'll Bring
Background in dealership consulting or automotive retail operations.
Strong understanding of the retail automotive industry, including common terminology, dealership structures, and workflow processes.
Experience working with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions.
Knowledge of dealership desking or F&I processes.
Quick learner with the ability to stay current on rapidly evolving digital solutions.
Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments.
Strong collaboration skills with the ability to work effectively within the Maritz team, as well as with clients and vendor partners.
Exceptional verbal and written communication abilities.
Skilled in delivering presentations, leading productive discussions, and addressing objections with resilience.
Proficient in Microsoft Office applications.
Strong analytical, problem-solving, and decision-making capabilities.
Things To Know
This is a remote role that requires up to 70% travel.
Must be located in one of the following cities: Salt Lake City, Des Moines, Little Rock/Memphis, New Orleans, or Dallas.
DISCLAIMER:
This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
View all details at:
www.MaritzBenefits.com
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment@maritz.com.
#J-18808-Ljbffr
At Maritz, decades of innovation and perseverance have built a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means being part of a workplace grounded in the belief that people and their potential are our greatest resource. Maritz helps companies achieve business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. We have brought this human-first design inward, building teams that care for each other and collaborate powerfully. In our latest employee survey, nearly 90% said their managers care about their concerns and 82% feel genuinely appreciated. When employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. We have a flexible environment that empowers you to do your best work while balancing what matters most. In the same survey, nearly 90% said they have the flexibility they need and nearly 80% said Maritz prioritizes employee well-being. We are passionate about excellence and genuinely care for the people making it possible. Maritz Automotive Solutions is a leading automotive consulting firm specializing in driving dealership success from showrooms to service bays. We are currently seeking a results-driven Automotive Digital Retail Implementation Manager to join our dynamic team.
Locations
Salt Lake City, UT
Des Moines, IA
Little Rock, AR / Memphis, TN
New Orleans, LA
Dallas, TX
What You'll Be Doing
Serve as the primary point of contact for dealerships of an OEM Digital Retailing system.
Subject Matter Expert (SME) on the OEM program, dealership operations, and automotive retail best practices to drive strong engagement and utilization.
Lead and facilitate user training and ongoing support throughout all phases of the implementation lifecycle.
Ensure key dealership personnel meet required turnaround times for critical implementation milestones.
Proactively identify implementation risks and work to mitigate effectively and efficiently.
Build strong partnerships with dealership teams through in‑person and virtual consultations, coaching, and training sessions.
Deliver clear, engaging presentations and product demonstrations using established presentation materials.
Consult with assigned dealerships to develop actionable plans that align with their processes and support their unique operational needs.
Build strong, productive relationships with integrated vendor partners to support overall program success.
Document, communicate and escalate issues/concerns as necessary.
Monitor performance metrics regularly, leveraging data and analytics to assess progress and identify opportunities.
Participate in scheduled performance reviews and strategic planning sessions with Maritz Managers to exchange insights, refine best practices, and collaboratively resolve challenges.
Prioritize time effectively, focusing on high-impact activities and maintaining alignment with established goals.
Manage travel and program related expenses in accordance with Maritz guidelines
What You'll Bring
Background in dealership consulting or automotive retail operations.
Strong understanding of the retail automotive industry, including common terminology, dealership structures, and workflow processes.
Experience working with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions.
Knowledge of dealership desking or F&I processes.
Quick learner with the ability to stay current on rapidly evolving digital solutions.
Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments.
Strong collaboration skills with the ability to work effectively within the Maritz team, as well as with clients and vendor partners.
Exceptional verbal and written communication abilities.
Skilled in delivering presentations, leading productive discussions, and addressing objections with resilience.
Proficient in Microsoft Office applications.
Strong analytical, problem-solving, and decision-making capabilities.
Things To Know
This is a remote role that requires up to 70% travel.
Must be located in one of the following cities: Salt Lake City, Des Moines, Little Rock/Memphis, New Orleans, or Dallas.
DISCLAIMER:
This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
View all details at:
www.MaritzBenefits.com
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment@maritz.com.
#J-18808-Ljbffr