Public Relations Specialist
Orlando Utilities Commission (OUC - The Reliable One), Orlando, Florida, us, 32885
Overview
OUC - The Reliable One is presently seeking a Public Relations Specialist to join the Marketing & New Products division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations. We are seeking a proactive, perceptive, and resourceful Public Relations professional with strong interpersonal and project management skills. Your responsibilities will include planning and executing stakeholder engagement, relationship management, and communication strategies that advance OUC’s business priorities and strengthen its reputation. You will deliver clear, consistent, and timely communications to external stakeholders on infrastructure impacts, customer and community concerns, and complex energy and environmental issues. This position offers the opportunity to make a meaningful impact on community relations and corporate messaging in a fast-paced, high-visibility environment. In this role, you will support OUC’s community engagement efforts by implementing stakeholder engagement plans, developing targeted communications, and creating audience-specific messaging across multiple platforms. You will assist with communications for high-profile electric and water utilities infrastructure projects, ensuring stakeholders are informed before, during, and after project activity. You will coordinate stakeholder meetings and outreach efforts, maintain tracking tools, analyze feedback and media coverage, and ensure messaging is clear, consistent, and aligned across channels. Additionally, you will contribute to strategic communications on energy efficiency, energy equity, environmental initiatives, and the evolving energy transition, helping to shape public understanding and build trust around critical initiatives.
About OUC OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary change agents, strategists, and community ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals.
Responsibilities
Support coordination for implementation of OUC’s community engagement roadmap.
Develop communications to ensure positive representation of OUC.
Develop talking points, FAQs, fact sheets, presentations, scripts, and responses to comments/inquiries.
Maintain positive working relationships with industry contacts and other agencies.
Participate in the development and implementation of stakeholder communication plans to increase positive, proactive image and brand awareness.
Identify stakeholders and interest level in OUC related topics and concerns.
Create and maintain databases, schedule and participate in meetings, and coordinate stakeholder and public meetings.
Ensure consistent internal and external messaging related to OUC issues and projects targeted towards external stakeholders for a wide range of platforms, including webpages, newsletters, presentations, print collateral, and stakeholder publications.
Review branding and messaging strategies and tactics to ensure quality, clarity, conciseness and consistency across OUC channels of communication.
Create messaging for various communication channels and audiences.
Assist in developing statements for crisis situations.
Collaborate with internal stakeholders on initiatives and coordinate communications and outreach with external stakeholders.
Conduct research to develop stakeholder data/profiles.
Coordinate and participate in stakeholder and public meetings to discuss issues of interest and seek collaborative solutions.
Track stakeholder inquiries/requests and resolution and assist in drafting responses.
Analyze media coverage and social media chatter related to OUC projects and key issues.
Assist in preparing subject-matter experts for events and public-speaking opportunities with key external stakeholders.
Assist in coordinating and participating in joint initiatives and events such as press conferences, groundbreakings, and storm or disaster responses.
Assist in coordinating and participating in public relations and community events, programs and initiatives.
Provide administrative support as needed and perform other duties as assigned.
Technical Requirements
Working knowledge of public relations fundamentals; project coordination; community and organizational engagement models; stakeholder engagement and relationships management; public relations and outreach; brand reputation and awareness; communications and writing; content creation.
Familiarity with applicable software programs, policies, practices and procedures; legal guidelines, ordinances and laws.
Ability to manage multiple priorities; demonstrate effective communication skills; network and develop relationships with key external stakeholders and internal subject matter experts.
Write excellent communication documents including outreach/communications plans and contribute to developing community benefits plans.
Analyze/interpret media coverage and exhibit initiative, work under pressure, and meet deadlines in a fast-paced environment.
Ability to make arithmetic computations; proficient with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) and standard office equipment.
Education/ Certification/ Years of Experience
Bachelor’s Degree in English, Journalism, Communications, Public Relations or a related field from an accredited college or university.
Minimum of three (3) years of experience in stakeholder engagement, corporate communications, or public relations.
Working Conditions This job is performed in an office work environment with no disagreeable working conditions.
Physical Requirements This job requires constant typing, reading, writing, speaking, and hearing. It may require very frequent sitting, frequent walking, and occasional bending/stooping and lifting up to ten pounds. Occasional driving of a company vehicle may be required.
OUC – The Reliable One is an Equal Opportunity Employer who is committed to recruit, hire, promote, train, transfer, compensate, and administer all personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable civil rights laws. EOE M/F/Vets/Disabled
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About OUC OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary change agents, strategists, and community ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals.
Responsibilities
Support coordination for implementation of OUC’s community engagement roadmap.
Develop communications to ensure positive representation of OUC.
Develop talking points, FAQs, fact sheets, presentations, scripts, and responses to comments/inquiries.
Maintain positive working relationships with industry contacts and other agencies.
Participate in the development and implementation of stakeholder communication plans to increase positive, proactive image and brand awareness.
Identify stakeholders and interest level in OUC related topics and concerns.
Create and maintain databases, schedule and participate in meetings, and coordinate stakeholder and public meetings.
Ensure consistent internal and external messaging related to OUC issues and projects targeted towards external stakeholders for a wide range of platforms, including webpages, newsletters, presentations, print collateral, and stakeholder publications.
Review branding and messaging strategies and tactics to ensure quality, clarity, conciseness and consistency across OUC channels of communication.
Create messaging for various communication channels and audiences.
Assist in developing statements for crisis situations.
Collaborate with internal stakeholders on initiatives and coordinate communications and outreach with external stakeholders.
Conduct research to develop stakeholder data/profiles.
Coordinate and participate in stakeholder and public meetings to discuss issues of interest and seek collaborative solutions.
Track stakeholder inquiries/requests and resolution and assist in drafting responses.
Analyze media coverage and social media chatter related to OUC projects and key issues.
Assist in preparing subject-matter experts for events and public-speaking opportunities with key external stakeholders.
Assist in coordinating and participating in joint initiatives and events such as press conferences, groundbreakings, and storm or disaster responses.
Assist in coordinating and participating in public relations and community events, programs and initiatives.
Provide administrative support as needed and perform other duties as assigned.
Technical Requirements
Working knowledge of public relations fundamentals; project coordination; community and organizational engagement models; stakeholder engagement and relationships management; public relations and outreach; brand reputation and awareness; communications and writing; content creation.
Familiarity with applicable software programs, policies, practices and procedures; legal guidelines, ordinances and laws.
Ability to manage multiple priorities; demonstrate effective communication skills; network and develop relationships with key external stakeholders and internal subject matter experts.
Write excellent communication documents including outreach/communications plans and contribute to developing community benefits plans.
Analyze/interpret media coverage and exhibit initiative, work under pressure, and meet deadlines in a fast-paced environment.
Ability to make arithmetic computations; proficient with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) and standard office equipment.
Education/ Certification/ Years of Experience
Bachelor’s Degree in English, Journalism, Communications, Public Relations or a related field from an accredited college or university.
Minimum of three (3) years of experience in stakeholder engagement, corporate communications, or public relations.
Working Conditions This job is performed in an office work environment with no disagreeable working conditions.
Physical Requirements This job requires constant typing, reading, writing, speaking, and hearing. It may require very frequent sitting, frequent walking, and occasional bending/stooping and lifting up to ten pounds. Occasional driving of a company vehicle may be required.
OUC – The Reliable One is an Equal Opportunity Employer who is committed to recruit, hire, promote, train, transfer, compensate, and administer all personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable civil rights laws. EOE M/F/Vets/Disabled
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