Overview
Description: Do you love sports, fitness, fashion, or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry — driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. Mentorship and professional development training are a focus throughout your entire career. Responsibilities
Asset Protection: Conduct floor walks to observe and coach the Asset Protection team on processes, efficiencies, and potential liabilities Asset Protection: Communicate with leadership regarding encounters and investigations Asset Protection: Advise floor associates on best practices to mitigate potential hazards to customers and associates Asset Protection: Review all stops made by the Asset Protection team including nightly code-out procedures Asset Protection: Maintain a professional relationship with local authorities and law enforcement agencies Asset Protection: Collaborate with law enforcement and other local retailers to identify organized retail crime threats Asset Protection: Prepare and submit clear activity reports each day Asset Protection: Assist leadership with cash handling and transfers Asset Protection: Observe customers and associates for potential acts of theft or fraud Asset Protection: Conduct preliminary investigations, audits, and security surveys and document the findings Asset Protection: Conduct initial accident investigations of customers and associates Asset Protection: Monitor video via CCTV and conduct on-site interviews Safety: Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores Safety: Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts Safety: Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms Safety: Watch facilities and parking areas on foot; direct traffic during special events or heavy customer traffic, while enforcing parking regulations Safety: Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility First Responder: Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas First Responder: React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather Requirements
Customer Service: Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person, including eye contact, a smile, and a genuine “Thank you” Culture
Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability
Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback Ability to adapt to a changing work environment Ability to apply concepts of basic math, grammar, punctuation, and spelling Dress Code
Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines Education & Experience
The ideal candidate will have an associate’s degree in Criminal Justice, Occupational Safety or a related field preferred; and/or 2-3 years of experience Experience in leading associates at a high level Preference for candidates with prior Loss prevention (2-3 years) and/or Scheels leadership experience Proven track record of strong communication and organization skills Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum) foam deployment Schedule
Ability to work nights, weekends, holidays, and/or early morning hours based on business needs. Physical Requirements
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties to minimize the risk of injury. Benefits
To see a full list of benefit offerings from Scheels, visit scheels.com/careers. Schedule (cont.)
Must be flexible to work an assigned schedule between 8a.m. and 9p.m. (Monday-Friday), 9a.m. and 7p.m. (Saturday) and 10a.m. and 6p.m. (Sunday). Typically scheduled 3-4 opening shifts and 1-2 closings shifts per week with a rotating weekend schedule. Schedule may include varied hours, evenings, weekends and holidays. Must be available a minimum of two weekends per month (Every other). Average hours per week: 40-42 Equal Employment Opportunity
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
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Description: Do you love sports, fitness, fashion, or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry — driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. Mentorship and professional development training are a focus throughout your entire career. Responsibilities
Asset Protection: Conduct floor walks to observe and coach the Asset Protection team on processes, efficiencies, and potential liabilities Asset Protection: Communicate with leadership regarding encounters and investigations Asset Protection: Advise floor associates on best practices to mitigate potential hazards to customers and associates Asset Protection: Review all stops made by the Asset Protection team including nightly code-out procedures Asset Protection: Maintain a professional relationship with local authorities and law enforcement agencies Asset Protection: Collaborate with law enforcement and other local retailers to identify organized retail crime threats Asset Protection: Prepare and submit clear activity reports each day Asset Protection: Assist leadership with cash handling and transfers Asset Protection: Observe customers and associates for potential acts of theft or fraud Asset Protection: Conduct preliminary investigations, audits, and security surveys and document the findings Asset Protection: Conduct initial accident investigations of customers and associates Asset Protection: Monitor video via CCTV and conduct on-site interviews Safety: Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores Safety: Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts Safety: Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms Safety: Watch facilities and parking areas on foot; direct traffic during special events or heavy customer traffic, while enforcing parking regulations Safety: Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility First Responder: Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas First Responder: React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather Requirements
Customer Service: Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person, including eye contact, a smile, and a genuine “Thank you” Culture
Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability
Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback Ability to adapt to a changing work environment Ability to apply concepts of basic math, grammar, punctuation, and spelling Dress Code
Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines Education & Experience
The ideal candidate will have an associate’s degree in Criminal Justice, Occupational Safety or a related field preferred; and/or 2-3 years of experience Experience in leading associates at a high level Preference for candidates with prior Loss prevention (2-3 years) and/or Scheels leadership experience Proven track record of strong communication and organization skills Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum) foam deployment Schedule
Ability to work nights, weekends, holidays, and/or early morning hours based on business needs. Physical Requirements
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties to minimize the risk of injury. Benefits
To see a full list of benefit offerings from Scheels, visit scheels.com/careers. Schedule (cont.)
Must be flexible to work an assigned schedule between 8a.m. and 9p.m. (Monday-Friday), 9a.m. and 7p.m. (Saturday) and 10a.m. and 6p.m. (Sunday). Typically scheduled 3-4 opening shifts and 1-2 closings shifts per week with a rotating weekend schedule. Schedule may include varied hours, evenings, weekends and holidays. Must be available a minimum of two weekends per month (Every other). Average hours per week: 40-42 Equal Employment Opportunity
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
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