Overview
Description
The primary purpose of this position is to serve as a senior administrator in directing social work and service programs for Randolph County Department of Social Services. The agency director assigns to this position high level management responsibilities regarding administrative, program and service functions. This position will manage all direct social work services within the Agency, including Child Protective Services, CPS In Home, Foster Care, Adoptions, Adult Guardianship, Adult Protective Services, Work First, Child Welfare Support Services, and Quality and Training. This position will direct the daily activities of staff through two high level Program Administrators; evaluate quality of services to ensure compliance with standards and oversee organizational changes. Employee’s work is reviewed and supervised by the Agency Director and consists of planning, organizing, implementing, managing and directing the work of assigned programs within the agency. The employee in this position will provide leadership and vision to various work groups within the agency and performs difficult, complex professional executive managerial work under the direction of and through delegation from the Agency Director. Successful applicants must have knowledge of personnel administration, program planning and community collaboration. Responsibilities
Assistant Director
The Assistant Director is a professional level position, responsible for supervision and positive outcomes of all Child Welfare Services programs, all Adult Services programs and Work First Social Work Services. Reviews statistical program data monthly to evaluate effectiveness of programs and established performance expectations for staff based on current policies, procedures, and program standards. Provides management level support and guidance required to enable staff to reach the department’s established goals and performance outcomes. Performs complex analytical and administrative work. This position also assists with coordinating and/or providing training for the department. This position communicates regularly with Management Team members, director, legal staff and partnering agency staff to improve relationships and program effectiveness. Provides technical assistance and case consultation due to legal implications, program guidelines and program emphasis. Keeps abreast of legislative mandates. Leadership and Management
The Assistant Director will model excellence and professionalism for services management staff and others, provide leadership through daily guidance, counseling, and support to staff, meeting regularly and for individual conferences. The Assistant Director will participate as Management Representative in critical decision-making processes; provide or arrange for staff training as it relates to changes in program policy and staff development; coordinate placement of student interns and program volunteers and evaluate work performance within services units through record review, audits and consultation with state program representatives. Agency Operations
This position performs duties as a member of the Agency Management Team to evaluate agency needs, develop and approve annual services budget, coordinate projects and tasks as assigned by the director and county department heads. Assistant Director of Services evaluates the need to expand or redesign areas of services programs and policy surrounding programs, justifies adequately the needs of services units, i.e. staffing, equipment, space and assists with agency Leadership Team. The Assistant Director of Services interviews applicants for services leadership positions; evaluates worker performance based on established goals and objectives and assures the implementation of disciplinary action with employees as it relates to job performance. This position represents the agency on designated advisory boards, committees and planning bodies; assures timely and appropriate response to inquiries from media and state partners with regard to services programs and related issues; works to enhance relations with other program areas, partnering agencies and throughout the community. Other duties as assigned by Agency Director. Minimum Education And Experience
Requirements
Master’s Degree in accredited school of social work and four years of social work or counseling experience, two of which were supervisory; or bachelor’s degree in social work and five years of social work or counseling experience, two of which were supervisory; or bachelor’s degree in a human services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six years of social work or counseling experience, two of which were supervisory; or an equivalent combination of training and experience. Must have administrative experience involving participation in the planning and management of a business or governmental program with a demonstrated skill in strategic planning and recruitment and retention of human services staff; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the job as listed above. Special Comments
Transcripts must be submitted with application.
To See Our Benefits Please Click Here https://www.randolphcountync.gov/200/Employee-Benefits Application Questions
Have you lead or managed large-scale projects or joint initiatives? Yes/No. What experience do you have in developing appropriate/realistic performance measures and ensuring they are met? What is the highest level of leadership you have held in a social services agency and how many years have you served in a formal leadership role? (Supervisor, Manager, Program Administrator, Assistant Director, Other.) Have you been responsible for final approval or oversight of critical child welfare decisions (e.g., removals, safety plans, permanency decisions)? Yes/No. Describe your experience using data or QA findings to address performance issues or improve outcomes. (Brief response). Have you worked in an agency experiencing high turnover or significant organizational change? Yes/No; briefly describe your role. What is the largest number of professional staff you have directly supervised at one time? Which child welfare program areas have you managed or overseen? Have you directly managed employee disciplinary actions (e.g., corrective actions, PIPs, or terminations)? Yes/No; briefly describe your role.
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Description
The primary purpose of this position is to serve as a senior administrator in directing social work and service programs for Randolph County Department of Social Services. The agency director assigns to this position high level management responsibilities regarding administrative, program and service functions. This position will manage all direct social work services within the Agency, including Child Protective Services, CPS In Home, Foster Care, Adoptions, Adult Guardianship, Adult Protective Services, Work First, Child Welfare Support Services, and Quality and Training. This position will direct the daily activities of staff through two high level Program Administrators; evaluate quality of services to ensure compliance with standards and oversee organizational changes. Employee’s work is reviewed and supervised by the Agency Director and consists of planning, organizing, implementing, managing and directing the work of assigned programs within the agency. The employee in this position will provide leadership and vision to various work groups within the agency and performs difficult, complex professional executive managerial work under the direction of and through delegation from the Agency Director. Successful applicants must have knowledge of personnel administration, program planning and community collaboration. Responsibilities
Assistant Director
The Assistant Director is a professional level position, responsible for supervision and positive outcomes of all Child Welfare Services programs, all Adult Services programs and Work First Social Work Services. Reviews statistical program data monthly to evaluate effectiveness of programs and established performance expectations for staff based on current policies, procedures, and program standards. Provides management level support and guidance required to enable staff to reach the department’s established goals and performance outcomes. Performs complex analytical and administrative work. This position also assists with coordinating and/or providing training for the department. This position communicates regularly with Management Team members, director, legal staff and partnering agency staff to improve relationships and program effectiveness. Provides technical assistance and case consultation due to legal implications, program guidelines and program emphasis. Keeps abreast of legislative mandates. Leadership and Management
The Assistant Director will model excellence and professionalism for services management staff and others, provide leadership through daily guidance, counseling, and support to staff, meeting regularly and for individual conferences. The Assistant Director will participate as Management Representative in critical decision-making processes; provide or arrange for staff training as it relates to changes in program policy and staff development; coordinate placement of student interns and program volunteers and evaluate work performance within services units through record review, audits and consultation with state program representatives. Agency Operations
This position performs duties as a member of the Agency Management Team to evaluate agency needs, develop and approve annual services budget, coordinate projects and tasks as assigned by the director and county department heads. Assistant Director of Services evaluates the need to expand or redesign areas of services programs and policy surrounding programs, justifies adequately the needs of services units, i.e. staffing, equipment, space and assists with agency Leadership Team. The Assistant Director of Services interviews applicants for services leadership positions; evaluates worker performance based on established goals and objectives and assures the implementation of disciplinary action with employees as it relates to job performance. This position represents the agency on designated advisory boards, committees and planning bodies; assures timely and appropriate response to inquiries from media and state partners with regard to services programs and related issues; works to enhance relations with other program areas, partnering agencies and throughout the community. Other duties as assigned by Agency Director. Minimum Education And Experience
Requirements
Master’s Degree in accredited school of social work and four years of social work or counseling experience, two of which were supervisory; or bachelor’s degree in social work and five years of social work or counseling experience, two of which were supervisory; or bachelor’s degree in a human services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six years of social work or counseling experience, two of which were supervisory; or an equivalent combination of training and experience. Must have administrative experience involving participation in the planning and management of a business or governmental program with a demonstrated skill in strategic planning and recruitment and retention of human services staff; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the job as listed above. Special Comments
Transcripts must be submitted with application.
To See Our Benefits Please Click Here https://www.randolphcountync.gov/200/Employee-Benefits Application Questions
Have you lead or managed large-scale projects or joint initiatives? Yes/No. What experience do you have in developing appropriate/realistic performance measures and ensuring they are met? What is the highest level of leadership you have held in a social services agency and how many years have you served in a formal leadership role? (Supervisor, Manager, Program Administrator, Assistant Director, Other.) Have you been responsible for final approval or oversight of critical child welfare decisions (e.g., removals, safety plans, permanency decisions)? Yes/No. Describe your experience using data or QA findings to address performance issues or improve outcomes. (Brief response). Have you worked in an agency experiencing high turnover or significant organizational change? Yes/No; briefly describe your role. What is the largest number of professional staff you have directly supervised at one time? Which child welfare program areas have you managed or overseen? Have you directly managed employee disciplinary actions (e.g., corrective actions, PIPs, or terminations)? Yes/No; briefly describe your role.
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