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Swisher

Senior eCommerce Sales Manager

Swisher, Jacksonville, Florida, United States, 32290

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For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you. The eCommerce Sales Manager is responsible for leading Swisher’s commercial execution across eCommerce retail partners, including Amazon, Walmart.com, and other online marketplaces. This role drives customer development, joint business planning, and digital trade performance to ensure sales growth, profitability, and seamless integration between the commercial and marketing functions. Working closely with the Marketing eCommerce Manager, this role ensures alignment between digital content, pricing, promotions, and fulfillment strategies — translating brand and marketing objectives into actionable retail customer plans.

Responsibilities

Define the long-range eCommerce sales strategy aligned to enterprise revenue, margin, and brand priorities

Own the national eCommerce commercial roadmap, including platform prioritization, growth levers, and capability development

Advise the VP, National Accounts on digital commerce investment strategy, channel risks, and emerging opportunities

Lead executive-level relationships with eCommerce retail partners (Amazon, Walmart.com, etc.)

Negotiate commercial terms, digital trade structures, and performance commitments

Own the eCommerce P&L inputs including pricing, trade investment, promotional funding, and margin management

Govern digital trade effectiveness and ROI in partnership with Finance and Revenue Growth Management

Establish performance standards for promotional cadence, funding levels, and profitability thresholds

Serve as the commercial integrator between Sales, Marketing, Category, Supply Chain, and Analytics

Partner with the Marketing eCommerce leader on the digital roadmap, ensuring seamless coordination between traffic, conversion, and revenue

Establish national KPI frameworks for eCommerce performance

Lead executive business reviews and performance governance routines

Translate performance data into strategic recommendations for leadership

Pilot new platform models, digital merchandising approaches, and retail media monetization strategies

Lead process modernization initiatives to improve speed-to-market and execution accuracy

Qualifications

Bachelor’s degree in Marketing, Business Administration, eCommerce or related field

10+ years of progressive commercial or sales leadership experience, with at least 4+ years in eCommerce or digital retail

Proven ownership of national customer strategies and revenue planning

Demonstrated experience influencing enterprise priorities and investment decisions

Deep understanding of eCommerce platform economics, retail media, and digital merchandising

Experience leading cross-functional initiatives at the enterprise level

Strong financial acumen in pricing, margin, and trade optimization

Proficiency with sales analytics tools, CRM platforms, and Microsoft Office Suite

Exceptional executive communication and negotiation skills

Travel: Up to 20%

Preferred Qualifications

MBA or advanced business degree

Experience in CPG, tobacco, or other regulated product categories

Experience leading omnichannel or digital transformation initiatives

Familiarity with Amazon, Walmart, and retail media ecosystems

What We Offer

Base salary and bonus program

Medical, dental, vision, life insurance effective on date of hire

Generous 401(k) Plan

Defined Contribution Plan

Paid vacation and paid holidays

Tuition reimbursement

Official Contact Information

Email: All official emails will come from an @Swisher.com address

Website: Verify job listings and contact details on https://careers.swisher.com

Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.

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